Direct links to fixes
8.1.10.000-IBM-SPOC-WindowsX64
8.1.10.000-IBM-SPOC-Linuxx86_64
8.1.10.000-IBM-SPOC-Linuxs390x
8.1.10.000-IBM-SPOC-LinuxPPC64le
8.1.10.000-IBM-SPOC-AIX
8.1.10.000-IBM-SPCMS-WindowsX64
8.1.10.000-IBM-SPCMS-WindowsI32
8.1.10.000-IBM-SPCMS-Linuxx86_64
8.1.10.000-IBM-SPSRV-WindowsX64
8.1.10.000-IBM-SPSRV-Linuxx86_64
8.1.10.000-IBM-SPSRV-Linuxs390x
8.1.10.000-IBM-SPSRV-Linuxppc64le
8.1.10.000-IBM-SPSRV-AIX
IBM Spectrum Protect Server V8.1 Fix Pack (V8.1.10) Downloads
IBM Spectrum Protect Operations Center V8.1.10 Download
APAR status
Closed as program error.
Error description
The "cannot retrieve data" error message may occur for multiple Operations Center panels. The problem is due to the usage of colon ( ':' ) character in the password used by the user who logins into the Operations Center (OC). Customer/L2 Diagnostics: The Operations Center log will show such kind of exception: ... [WARN] REST error message: Could not GET data on https://<servername>:<rest service port> /protect/storageRules: httpStatus: 400, httpResponse: Bad Request IBM Spectrum Protect versions affected: Operations Center 8.1.x on supported platforms Initial Impact: Medium Additional Keywords: TSM "Spectrum Protect" TS002875049 "400: Bad request"" "cannot retrieve data" password
Local fix
Remove the colon character from the userid's password used to login into OC.
Problem summary
**************************************************************** * USERS AFFECTED: * * All IBM Spectrum Protect Operations Center users. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in level 8.1.10. Note that this is * * subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms for reported release: AIX, Linux, and Windows. Platforms fixed: AIX, Linux, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IT30822
Reported component name
TSM OPERATIONS
Reported component ID
5608E01UI
Reported release
81X
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-11-04
Closed date
2019-11-14
Last modified date
2019-11-14
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM OPERATIONS
Fixed component ID
5608E01UI
Applicable component levels
R813 PSY
UP
R814 PSY
UP
R815 PSY
UP
R816 PSY
UP
R817 PSY
UP
R818 PSY
UP
Document Information
Modified date:
28 September 2021