APAR status
Closed as program error.
Error description
Probes of Spectrum Scale 5.0.0.0 file systems are failing. Only impacting Spectrum Scale device version 5.0.0.0 The failed probes contain error HWN021503E reported at the end of the probe job. For example: XXXX.Probe_ELASTIC_XXXXXXXXXXXXXXXXXXXXXX.log 2019-08-22 15:22:17.251 HWNEP0280I Collecting remote file systems that are mounted on the nodes of storage system XXX_xxxxxxxxxxxxxxxxx 2019-08-22 15:22:17.254 HWNEP0272I Collecting file systems that are mounted on the nodes of storage system XXX_xxxxxxxxxxxxxxxxx 2019-08-22 15:22:24.483 NAD0007I Closing connection to XX.XXX.XXX.XX 2019-08-22 15:22:26.003 HWNEP0019I External process for XXX_xxxxxxxxxxxxxxxxx completed successfully. 2019-08-22 15:22:26.088 HWNEP0001I Successfully persisted 1 storagesubsystem instances. 2019-08-22 15:22:26.098 HWNEP0001I Successfully persisted 1 elastic instances. 2019-08-22 15:22:26.327 HWNEP0001I Successfully persisted 13 elasticnode instances. 2019-08-22 15:22:26.341 HWNEP0001I Successfully persisted 1 filesystem instances. 2019-08-22 15:22:26.496 HWNEP0001I Successfully persisted 2 pool instances. 2019-08-22 15:22:26.780 HWNEP0001I Successfully persisted 20 nsd instances. 2019-08-22 15:22:26.979 HWNEP0001I Successfully persisted 72 nsd_to_node instances. 2019-08-22 15:22:31.032 HWNEP0001I Successfully persisted 1000 fileset instances. 2019-08-22 15:22:31.908 HWNEP0001I Successfully persisted 1205 fileset instances. 2019-08-22 15:22:35.494 HWNEP0001I Successfully persisted 1000 quota instances. 2019-08-22 15:22:44.648 HWN021719I Perform collection post process tasks for storage system XXX_xxxxxxxxxxxxxxxxx. 2019-08-22 15:22:44.967 HWN021503E The action cannot be completed 2019-08-22 15:22:47.479 HWN021709I Collection for storage system XXX_xxxxxxxxxxxxxxxxx completed. 2019-08-22 15:22:47.485 BTADS0102E The probe with the run ID 4xxxxxx completed with errors.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Control users monitoring Spectrum Scale 5.0.0.0 * **************************************************************** * PROBLEM DESCRIPTION: * * Probes of Spectrum Scale file systems were failing, for * * Spectrum Scale device version 5.0.0.0. * * * * Failed probes with error reported in the GUI as HWN021503E. * * The error occurs at the very end of the probe job. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Storage Insights 4Q19 [ 5.3.5-IBM-SC ] IBM Spectrum Control 5.3.5 [ 5.3.5-IBM-SC ] ( release target November 2019 ) The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT30334
Reported component name
STORAGE INSIGHT
Reported component ID
5608TPCSI
Reported release
533
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-09-19
Closed date
2019-10-23
Last modified date
2019-10-28
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STORAGE INSIGHT
Fixed component ID
5608TPCSI
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSQRB8","label":"IBM Storage Insights"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"533","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
08 February 2022