APAR status
Closed as program error.
Error description
When running an Offload or Archive job in IBM Spectrum Protect Plus, the job fails for one or more VMs/databases and the job log indicates: Failed to create storage replication relationship message :"Cipher operation failed: "type :"EncryptionError" This error occurs only on the first attempt when a new base offload or archive is attempted for the first time from a new vSnap. The error no longer occurs on subsequent attempts.
Local fix
Rerun the failed job.
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus level 10.1.4. * **************************************************************** * PROBLEM DESCRIPTION: * * See Error Description * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in IBM Spectrum Protect Plus level * * 10.1.5. Note that this is subject to change at the * * discretion of IBM. * ****************************************************************
Problem conclusion
On a new vSnap server, encryption keys are initialized during the first run of an offload or archive session. If two sessions of type offload or archive start simultaneously, both attempt to initialize new keys which results in a race condition which causes one of the sessions to succeed and the other to fail. The failed session can be immediately retried at which point it succeeds. The problem has been resolved by adding synchronization logic around the process of initializing keys. This ensures only one session will attempt to initialize the keys and the remaining sessions will then reuse them.
Temporary fix
Comments
APAR Information
APAR number
IT30094
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A14
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-08-27
Closed date
2019-09-04
Last modified date
2019-09-04
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A14","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
30 January 2024