Direct links to fixes
8.1.8.000-IBM-SPOC-Linuxs390x
8.1.8.000-IBM-SPSRV-Linuxppc64le
8.1.8.000-IBM-SPCMS-WindowsX64
8.1.8.000-IBM-SPCMS-WindowsI32
8.1.8.000-IBM-SPCMS-Linuxx86_64
8.1.8.000-IBM-SPOC-WindowsX64
8.1.8.000-IBM-SPOC-Linuxx86_64
8.1.8.000-IBM-SPOC-LinuxPPC64le
8.1.8.000-IBM-SPOC-AIX
8.1.8.000-IBM-SPSRV-WindowsX64
8.1.8.000-IBM-SPSRV-Linuxx86_64
8.1.8.000-IBM-SPSRV-Linuxs390x
8.1.8.000-IBM-SPSRV-AIX
IBM Spectrum Protect Server V8.1 Fix Pack 8 (V8.1.8) Downloads
APAR status
Closed as program error.
Error description
The server does NOT set 3592 drive to off-line even when the following I/O error was detected. ANR8302E I/O error on drive drive_name (/dev/IBMtape*) with volume volume_name (OP=LOCATE, Error Number= 5, CC=0, rc = 2869, KEY= 02, ASC=04, ASCQ= 03, SENSE=...). Refer to the IBM Spectrum Protect documentation on I/O error code descriptions. The LOCATE operation failure with SENSE data as 02/04/03 means a manual intervention required for the drive. This error is a hardware error, but currently the server handles this error as tape not loaded. In consequence of this issue, one or more tape volumes might be set to "Unavailable" due to the subsequent I/O error when it is mounted to the problematic drive. This problem may occur for 3592 drives only. The server should set the tape drive to off-line to prevent tape volumes from being marked "Unavailable." Tivoli Storage Manager Versions affected: Tivoli Storage Manager Server all supported version on all supported platform IBM Spectrum Protect Server all supported version on all supported platform Initial Impact: Low Keywords: TS002167413
Local fix
Execute UPDate DRive library_name drive_name ONLine=No using the administrative command line interface program.
Problem summary
**************************************************************** * USERS AFFECTED: * * All IBM Spectrum Protect server users of IBM 3592 tape * * drives. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. * * This problem is currently projected to be fixed in level * * 8.1.8. * * Note that this is subject to change at the discretion of * * IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms for reported release: AIX, HP-UX, Linux, Solaris, and Windows. Platforms fixed: AIX, Linux, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IT28955
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
81L
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-05-05
Closed date
2019-05-07
Last modified date
2019-05-07
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81L"}]
Document Information
Modified date:
14 February 2021