APAR status
Closed as program error.
Error description
Creating Spectrum Protect Reports can intermittently fail when multiple reports run at the same time. The following error can be seen in the Virgo log file: ERROR asyncTaskExecutor-200 com.syncsort.dp.xsb.service.commons.ExceptionTranslator 1549263600197 com.syncsort.dp.xsb.reports.render.XSBReportRenderException: Error exporting to PDF format. IBM Spectrum Protect Plus Versions Affected: IBM Spectrum Protect Plus 10.1.3 Customer/L2 Diagnostics Initial Impact: Medium Additional Keywords: SPP, SPPlus, TS001839607
Local fix
Rerun the failed report.
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus level 10.1.3 and 10.1.4 * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed IBM Spectrum Protect Plus levels * * 10.1.4.179 and 10.1.5. Note that this is subject to change * * at the discretion of IBM. * ****************************************************************
Problem conclusion
IBM Spectrum Protect Plus has been updated to correct the problem. Issue was mainly caused because one of the report filter ?Protection Method? was removed at certain point. The scheduled report was expecting the parameter to be there. Parameter was added back but will not be visible in the report.
Temporary fix
Comments
APAR Information
APAR number
IT28872
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A13
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-04-25
Closed date
2019-08-15
Last modified date
2019-08-15
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
Reports
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A13","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
30 January 2024