Direct links to fixes
8.1.8.000-IBM-SPOC-Linuxs390x
8.1.8.000-IBM-SPSRV-Linuxppc64le
8.1.8.000-IBM-SPCMS-WindowsX64
8.1.8.000-IBM-SPCMS-WindowsI32
8.1.8.000-IBM-SPCMS-Linuxx86_64
8.1.8.000-IBM-SPOC-WindowsX64
8.1.8.000-IBM-SPOC-Linuxx86_64
8.1.8.000-IBM-SPOC-LinuxPPC64le
8.1.8.000-IBM-SPOC-AIX
8.1.8.000-IBM-SPSRV-WindowsX64
8.1.8.000-IBM-SPSRV-Linuxx86_64
8.1.8.000-IBM-SPSRV-Linuxs390x
8.1.8.000-IBM-SPSRV-AIX
IBM Spectrum Protect Server V8.1 Fix Pack 8 (V8.1.8) Downloads
APAR status
Closed as program error.
Error description
The Spectrum Protect Server might not open a snaplock volume and report the following errors in actlog: ANR8502E Errno 2820 received checking WORM directory /example1/stg1/nfs_100y on Filer. ANR8502E Errno 2820 received checking WORM directory /example1/stg1/nfs_nl on Filer. Customer/L2 Diagnostics: The SS PVR MMS Server trace will indicate the root cause. The default retention time or last access time (LAT) will be seen as greater than 1 day in the future. 12:17:01.414 [TID][psfile.c][679][psFileGetLastAccessTime]:rc 0 for file/example1/stg1/nfs_100y/ibmspsnaplock.test, LAT: 05/09/19 03:05:35 12:17:01.414 [TID][pvr.c][2551][pvrSetArchiveRetention]:The current last access time is greater then the value we are trying to set. 12:17:01.414 [TID]][pvrclass.c][12789][IsSnaplockDir]:actual date is in the future... couldn't change it? 12:17:01.414 [TID][psfile.c][541][psFileSetOwnerReadWrite]:Processing file /example1/stg1/nfs_100y/ibmspsnaplock.test 12:17:01.414 [TID][psfile.c][568][psFileSetOwnerReadWrite]:rc 0 for file /example1/stg1/nfs_100y/ibmspsnaplock.test 12:17:01.414 [TID][pvrclass.c][12844][IsSnaplockDir]:directory /example1/stg1/nfs_100y , rc = 2820, isSnaplock = False 12:17:01.414 [TID][pvrclass.c][12566][PutConsoleMsg]:ANR8502E Errno 2820 received checking WORM directory /example1/stg1/nfs_100y on Filer.~ 12:17:01.414 [TID][ssopen.c][259][ssOpenPoolByName]:ssOpenPoolByName: pvrTestSetRclmTypInDevcl returned 2839. The other requirement to hit this problem is that the snaplock file system must have a default minimum retention time of greater than 1 day. This setting is not necessary and prevents the server from having control over file retention time. Initial Impact: High IBM Spectrum Protect versions affected: Server 8.1.7.x and higher on all supported platforms | MDVREGR 8.1.7.0-TIV_5698MSV | Keywords: TSM snaplock TS002114400 ANR8502E
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All IBM Spectrum Protect server users. * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem was fixed in * * levels 8.1.7.100 and 8.1.8. * * Note that this is subject to change at the discretion of * * IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms: AIX, Linux, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IT28861
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
81A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-04-19
Closed date
2019-04-29
Last modified date
2019-04-29
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81A"}]
Document Information
Modified date:
14 February 2021