Fixes are available
APAR status
Closed as program error.
Error description
Customer generated an error-report after they had an issue where a Gatewayscript (Javascript heap) was reporting to be out of memory. The result of this causes an unexpected reload.
Local fix
Fix the issue causing the gateway script out of memory first or it would require a manual reload/reboot in order to release the heap memory and be able to generate an ER successfully without reloading.
Problem summary
Affected is generating an error report. If GatewayScript is out of memory at that time, DataPower will reload.
Problem conclusion
Fix is available in 7.6.0.15 and 2018.4.1.6 For a list of the latest fix packs available, please see: http://www-01.ibm.com/support/docview.wss?uid=swg21237631
Temporary fix
Comments
APAR Information
APAR number
IT28423
Reported component name
DATAPOWER
Reported component ID
DP1234567
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-03-12
Closed date
2019-05-23
Last modified date
2019-05-29
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
DATAPOWER
Fixed component ID
DP1234567
Applicable component levels
R18X PSY
UP
R760 PSY
UP
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Document Information
Modified date:
28 September 2021