Direct links to fixes
8.1.8.000-IBM-SPOC-Linuxs390x
8.1.8.000-IBM-SPSRV-Linuxppc64le
8.1.8.000-IBM-SPCMS-WindowsX64
8.1.8.000-IBM-SPCMS-WindowsI32
8.1.8.000-IBM-SPCMS-Linuxx86_64
8.1.8.000-IBM-SPOC-WindowsX64
8.1.8.000-IBM-SPOC-Linuxx86_64
8.1.8.000-IBM-SPOC-LinuxPPC64le
8.1.8.000-IBM-SPOC-AIX
8.1.8.000-IBM-SPSRV-WindowsX64
8.1.8.000-IBM-SPSRV-Linuxx86_64
8.1.8.000-IBM-SPSRV-Linuxs390x
8.1.8.000-IBM-SPSRV-AIX
IBM Spectrum Protect Server V8.1 Fix Pack 8 (V8.1.8) Downloads
APAR status
Closed as program error.
Error description
Execute Deactivate Data with wait=yes might cause server to crash. Decommission Node, Decommission VM, and Validate Aspera commands are also affected, and can crash when run with wait=yes. L2/Customer diagnostics: 1: core stack1: pthread_kill(??, ??) at 0x900000000580f14 _p_raise(??) at 0x900000000580764 raise.raise(??) at 0x900000000039568 abort() at 0x900000000055f64 masterSynchSignalHandler() at 0x90000002798bd78 global_lock_ppc_mp() at 0x900000000592eb4 pthread_cond_signal(??) at 0x90000000058b3a0 pkSignalCondition(??) at 0x1000099fc OutQueueData(??, ??, ??) at 0x100034a9c IPRA.$StdPutMsg(??, ??, ??, ??, ??, ??, ??, ??) at 0x10002f438 outRptfTrFL(0x0, 0x615800006158, 0x1d5714bb8, 0x3db0000f032, 0x827f2, 0x1716de2c1, 0x1d5711914, 0x1d57119c6) at 0x100032104 procEndProcessEx(??, ??) at 0x1000ca01c IPRA.$EndDeactivateBackup(0x17167fbf8) at 0x1006793d4 DeactivateBackupThread(??) at 0x1006797f8 StartThread(0x0) at 0x10000e590 2: core stack2: AcquireXLatchTracked(0x11001ac28, 0x1f2, 0x8a100000020, 0x11132db98) at 0x100209088 [untrusted: ./usr/bin/dsmserv] OutGetMsgP(??, ??, ??, ??, ??, ??) at 0x100469784 [untrusted: ./usr/bin/dsmserv] IPRA.$StdPutMsg(??, ??, ??, ??, ??, ??, ??, ??) at 0x100031fc8 [untrusted: ./usr/bin/dsmserv] outRptfTrFL(0x40082, 0x615800006158, 0x24a4bebb8, 0x3db0000f032, 0x53e, 0x12f00f441, 0x24a4bb914, 0x24a4bb9c3) at 0x100033be4 [untrusted: ./usr/bin/dsmserv] procEndProcessEx(??, ??) at 0x1000dd718 [untrusted: ./usr/bin/dsmserv] IPRA.$EndDeactivateBackup(0x12e994b78) at 0x100e26b50 [untrusted: ./usr/bin/dsmserv] DeactivateBackupThread(??) at 0x100e26f88 [untrusted: ./usr/bin/dsmserv] StartThread(0x0) at 0x10000f5fc [untrusted: ./usr/bin/dsmserv] 3: core statck 3: global_lock_ppc_mp() at 0x90000000057c4b4 pthread_cond_signal@AF28_12(??, ??) at 0x90000000057490c pthread_cond_signal(??) at 0x9000000005731e8 pkSignalCondition(??) at 0x10000a9fc OutQueueData(??, ??, ??) at 0x100036d2c IPRA.$StdPutMsg(??, ??, ??, ??, ??, ??, ??, ??) at 0x100030e68 outRptfTrFL(0x40082, 0x615800006158, 0x8, 0x3d90057c594, 0x1, 0x114fff741, 0x137218914, 0x1372188f8) at 0x100033be4 procEndProcessEx(??, ??) at 0x1000dd6a4 IPRA.$EndDeactivateBackup(0x114ffc378) at 0x100e26950 DeactivateBackupThread(??) at 0x100e26d88 StartThread(0x0) at 0x10000f5fc Prior to the crash happen, the following messages logged in activity log: ANR2017I Administrator ADMIN issued command: DEACTIVATE DATA NODENAME TODate=today-30 wait=yes ANR0984I Process N for DEACTIVATE DATA started in the FOREGROUND at <timestamp> Platform/Version affected: Spectrum Protect Server v7.1.3 or above on all supported platforms Additional keywords: TS001660910 TS001608236 DeactivateBackup DecommissionNode DecommissionVM ValidateAspera
Local fix
use wait=no to run DEACTIVATE data one at a time
Problem summary
**************************************************************** * USERS AFFECTED: * * All IBM Spectrum Protect server users. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in level 8.1.8. Note that this is * * subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms for reported release: AIX, Linux, and Windows. Platforms fixed: AIX, Linux, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IT27789
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
81A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-01-16
Closed date
2019-01-24
Last modified date
2019-01-24
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81A"}]
Document Information
Modified date:
13 February 2021