Troubleshooting
Problem
Rational DOORS URLs use the localhost instead of the actual host name resulting in no access to the online pages when using the IBM Rational DOORS or the IBM Rational Web Access.
Symptom
Rational DOORS URLs appear in the format like below:
http://localhost:8080/dwa/rm/urn:rational::1-4f1db2c2155872ab-...
The \server\festival\config\doorsRedirector.properties file has the following entry:
<entry key="dwa.url.prefix">http://dwa_server_name:8080/dwa</entry>
However, the Rational DOORS Web Access server host name that is specified in the above line is not used in Rational DOORS URLs.
Cause
A value for -dwaHost has not been set using the dbadmin command.
Resolving The Problem
Run dbadmin command to set -dwaHost value as follows:
dbadmin -data port@DOORSserver -P server_password –dwaProtocol http or https -dwaHost dwa_server_name –dwaPort port
Ensure the values for -dwaProtocol, -dwaHost and -dwaPort match the values in the following entry in doorsRedirector.properties:
<entry key="dwa.url.prefix">http://dwa_server_name:8080/dwa</entry>
Review the Configuring the Rational DOORS database server in the Information Center for more details on how to use dbadmin command.
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Document Information
Modified date:
01 May 2020
UID
swg21597146