APAR status
Closed as program error.
Error description
On the IBM MQ Appliance, runmqras capture sections which use the amqldmpa command, such as the example below, do not obtain the amqldmpa output runmqras -section nodefault,dap,kernel,logger,trace -qmlist QMgrName runmqras completes successfully, but the files contain the text "amqldmpa failed to open output file".
Local fix
On the appliance, amqldmpa may be run directly from the mqcli with appropriate arguments: . amqldmpa -m QMNAME -c H -d 15 amqldmpa -m QMNAME -c K -d 15 amqldmpa -m QMNAME -c A -o 16 -d 15 amqldmpa -m QMNAME -c A -o 4 -d 15 amqldmpa -m QMNAME -c A -o 2 -d 15 amqldmpa -m QMNAME -c A -d 15 . This will generate data under the QM's data directory, which can either be downloaded manually, or supplied via an additional runmqras. Outputs are named in the format [component]Dump.[pid].1, for example: KernelDump.233812.1
Problem summary
**************************************************************** USERS AFFECTED: This issue affects MQ Appliance users running the runmqras command to collect amqldmpa data. The issue affects MQ v8.0 and MQ v9.1 LTS Platforms affected: MultiPlatform **************************************************************** PROBLEM DESCRIPTION: The runmqras command had created a temporary directory with incorrect permissions, which prevented the amqldmpa command from successfully writing its output files. This resulted in the "amqldmpa failed to open output file" error message in the amqldmpa.stdout file.
Problem conclusion
The runmqras command on the IBM MQ Appliance has been corrected to ensure that the temporary directory used by the amqldmpa command has the correct permissions. --------------------------------------------------------------- The fix is targeted for delivery in the following PTFs: Version Maintenance Level v8.0 8.0.0.12 v9.1 CD 9.1.2 v9.1 LTS 9.1.0.2 The latest available maintenance can be obtained from 'WebSphere MQ Recommended Fixes' http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037 If the maintenance level is not yet available information on its planned availability can be found in 'WebSphere MQ Planned Maintenance Release Dates' http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309 ---------------------------------------------------------------
Temporary fix
Comments
APAR Information
APAR number
IT27296
Reported component name
IBM MQ APPL M20
Reported component ID
5725S1400
Reported release
800
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-12-12
Closed date
2019-01-31
Last modified date
2019-01-31
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
IBM MQ APPL M20
Fixed component ID
5725S1400
Applicable component levels
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS5K6E","label":"IBM MQ Appliance"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]
Document Information
Modified date:
31 January 2019