Direct links to fixes
8.1.8.000-IBM-SPOC-Linuxs390x
8.1.8.000-IBM-SPSRV-Linuxppc64le
8.1.8.000-IBM-SPCMS-WindowsX64
8.1.8.000-IBM-SPCMS-WindowsI32
8.1.8.000-IBM-SPCMS-Linuxx86_64
8.1.8.000-IBM-SPOC-WindowsX64
8.1.8.000-IBM-SPOC-Linuxx86_64
8.1.8.000-IBM-SPOC-LinuxPPC64le
8.1.8.000-IBM-SPOC-AIX
8.1.8.000-IBM-SPSRV-WindowsX64
8.1.8.000-IBM-SPSRV-Linuxx86_64
8.1.8.000-IBM-SPSRV-Linuxs390x
8.1.8.000-IBM-SPSRV-AIX
APAR status
Closed as program error.
Error description
Executing "audit container stgpool=cloudpool" to audit a cloud stgpool. Under a rare condition when the auditing container is currently in-flight between the cache to cloud and process receives error to access the container. the container might be set to damaged. L2/customer diagnostics: 1: When the problem happened, the following error can be logged in the server activity log: ANR4886I Audit Container (Scan) process started for container /tsmstorage/dir3/dbpool/1b/06/0000000000061bd-9.dcf ANR3731E A request to the cloud service provider for the read object operation on the CLOUDPOOL storage pool failed with the 503 HTTP status code ANR4630W Container /tsmstorage/dir3/dbpool/1b/06/0000000 000061bd9.dcf in storage pool CLOUDPOOL cannot be opened. Audit will mark the container as unavailable and all the data extents in it as damaged. ANR0204I The container state for tsm.cloud/bd9-ffe3913ec72c11e88d8348630a20c01a-L/0000000000061bd 9.dcf is updated from READONLY to UNAVAILABLE. 2: "query damaged stgpool=cloudpool t=container " returns this container as damaged Query Damaged cloudpool t=container Directory ID Directory Container State --------------------------------------------- --------------------------------------------- --------------------------------------------- --------- tsm.cloud/bd9-ffe3913ec72c11e88d8348630a20c01a -L/0000000000061bd9.dcf In addition, "Query container state=unavailable " will show this container as unavailable. 3: after the COS connectivity is established, execute audit container on the damaged container will reset the damaged container back to normal. Platform/Version affected: Spectrum Protect Servers on all supported versions using Cloud type container pool. Additional keywords: TS001640316 ANR3731E ANR4630W
Local fix
Local fix: Execute audit container after the COS connectivity is established: audit container tsm.cloud/bd9-ffe3913ec72c11e88d8348630a20c01a-L/0000000000061bd 9.dcf
Problem summary
**************************************************************** * USERS AFFECTED: * * All IBM Spectrum Protect server users. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in level 8.1.8. Note that this is * * subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms for reported release: AIX, Linux, and Windows. Platforms fixed: AIX, Linux, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IT27151
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
81L
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-11-30
Closed date
2019-02-22
Last modified date
2019-02-22
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81L","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
22 February 2019