A fix is available
APAR status
Closed as program error.
Error description
Whilst the maintenance SLA of the Spectrum Protect Plus server ends with a 'completed' status, it shows the following error messages: WARN,...,POST request for "http://localhost:8082/api/endeavour/jobsession/1524744517221?ac tion=expirecatalog" resulted in 500 (Internal Server Error); invoking error handler ERROR,...,Failed to expired job session org.springframework.web.client.HttpServerErrorException: 500 Internal Server Error The 500 Internal server error should not be shown in the job log for JobSession REST API's. IBM Spectrum Protect Versions Affected: IBM Spectrum Protect Plus 10.1.1.x Customer/L2 Diagnostics Review Maintenance SLA job log for above error messages Initial Impact: Low Additional Keywords: SPP, SPPlus, catalog, TS001190964
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus 10.1.1 * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * fixed in level 10.1.1 build 190 or later. * * This issue is projected to be resolved in 10.1.2 * * Note that this is subject to change at the discretion of IBM.* ****************************************************************
Problem conclusion
IBM Spectrum Protect Plus has been updated to improve job logging when conditions cause an expirecatalog action to fail. IBM Spectrum Protect Plus checks to ensure the job session record exists before expiring the catalog. The 500 Internal Server Error will not be logged in the job log.
Temporary fix
Customer should upgrade their 10.1.1 environment to build 190.
Comments
APAR Information
APAR number
IT25997
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A11
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-08-24
Closed date
2018-09-17
Last modified date
2018-09-17
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A11","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
30 January 2024