Direct links to fixes
APAR status
Closed as program error.
Error description
The IBM MQ reporting service attempts to connect to the ICP metering endpoint but fails to authenticate even if the specified API key is valid. One of the following errors is written to the queue manager error logs: AMQ5059: The queue manager failed to register with the configured IBM Cloud Product Insights service. AMQ5060: The queue manager failed to upload usage statistics to the configured IBM Cloud Product Insights service.
Local fix
No local fix or workaround is available.
Problem summary
**************************************************************** USERS AFFECTED: Any user who has configured MQ to connect to the ICP metering service endpoint. Platforms affected: Linux on x86-64, Linux on zSeries, Linux on Power, Linux on S390 **************************************************************** PROBLEM DESCRIPTION: The MQ queue manager did not correctly interact with the ICP metering service API. This meant that after configuring MQ to connect to the ICP metering service, the queue manager failed to register with the service or to report periodic usage information. Additionally, it was observed that on some systems where MQ was running outside of a container, the number of cores reported was inaccurate.
Problem conclusion
The fix corrects the queue manager's invocation of the necessary APIs to register and record usage with the ICP metering service. It also resolves the issue of inaccurate core reporting in non-container environments. --------------------------------------------------------------- The fix is targeted for delivery in the following PTFs: Version Maintenance Level v9.1 CD 9.1.1 v9.1 LTS 9.1.0.1 The latest available maintenance can be obtained from 'WebSphere MQ Recommended Fixes' http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037 If the maintenance level is not yet available information on its planned availability can be found in 'WebSphere MQ Planned Maintenance Release Dates' http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309 ---------------------------------------------------------------
Temporary fix
Comments
APAR Information
APAR number
IT25944
Reported component name
IBM MQ BASE MP
Reported component ID
5724H7271
Reported release
910
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-08-13
Closed date
2018-09-20
Last modified date
2018-09-20
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
IBM MQ BASE MP
Fixed component ID
5724H7271
Applicable component levels
R910 PSY
UP
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Document Information
Modified date:
20 September 2018