APAR status
Closed as program error.
Error description
Some SVC events, as noted on the hardware side, do not result in Spectrum Control alerts until hours later when the next probe runs. This is due to a NullPointerException in the SVC event processing that causes the event probe to be skipped. Updated might be delayed until the next scheduled probe. traceEvents_0.log ------------------------ [NAPIEventProcessor] [NAPIEventProcessor.startEventPollWithEP] [ERROR] exception: java.lang.NullPointerException at com.ibm.tpc.monitor.SVCEventListener.getProbeSchedule(SVCEventLi stener.java:1280) at com.ibm.tpc.monitor.SVCEventListener.startFullProbe(SVCEventList ener.java:1251) at com.ibm.tpc.monitor.SVCEventListener.getCachedEventsDataCurrent( SVCEventListener.java:895) at com.ibm.tpc.monitor.SVCEventListener.getCachedEventsData(SVCEven tListener.java:998) at com.ibm.tpc.monitor.NAPIEventProcessor.startEventPollWithEP(NAPI EventProcessor.java:665) at com.ibm.tpc.monitor.NAPIEventProcessor.run(NAPIEventProcessor.ja va:491)
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Control 5.2.x users monitoring SVC devices with * * Spectrum Control alerts configured * **************************************************************** * PROBLEM DESCRIPTION: * * Some SVC events, as noted on the hardware side, do not * * result * * in Spectrum Control alerts until hours later when the next * * probe * * runs. This is due to a NullPointerException in the SVC * * event * * processing that causes the event probe to be skipped. * * Updated * * might be delayed until the next scheduled probe. * **************************************************************** * RECOMMENDATION: * * Apply fix maintenance * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Spectrum Control 5.3.0 | 5.3.0-IBM-SC (release target Aug 2018) http://www.ibm.com/support/docview.wss?&uid=swg21320822 The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT25858
Reported component name
TPC ADVANCED
Reported component ID
5608TPCA0
Reported release
52F
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-07-30
Closed date
2018-08-02
Last modified date
2018-08-02
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TPC ADVANCED
Fixed component ID
5608TPCA0
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSNECY","label":"Tivoli Storage Productivity Center Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"52F"}]
Document Information
Modified date:
24 June 2022