IBM Support

IT24925: IBM MQ fails to install on Windows with error 1603. Install log contains ***msiGetProperty('AMQOLDSERVER') failed (234)

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APAR status

  • Closed as program error.

Error description

  • IBM MQ fails to install on Microsoft Windows when there are
several existing MQ installations. The installation ends
reporting generic error code 1603.
The following error is seen in the install log:
***msiGetProperty('AMQOLDSERVER') failed (234)

Local fix

  • Remove some existing installations if they are no longer
required

Problem summary

  • ****************************************************************
USERS AFFECTED:
This issue affects users who have a large number of MQ
installations on Windows. The issue was encountered with 14
existing installations during testing.


Platforms affected:
Windows

****************************************************************
PROBLEM DESCRIPTION:
A coding error within the MQ installer meant that an internal
data structure was not large enough to hold all necessary
installation metadata when there were many installations present
(14 during the testing of this APAR). This caused the metadata
to be truncated, resulting in the error above, and the failure
to install.

Problem conclusion

  • The IBM MQ product installer has been updated to tolerate a
large number of installations on the same Windows system.

---------------------------------------------------------------
The fix is targeted for delivery in the following PTFs:

Version    Maintenance Level
v9.0 LTS   9.0.0.6

The latest available maintenance can be obtained from
'WebSphere MQ Recommended Fixes'
http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037

If the maintenance level is not yet available information on
its planned availability can be found in 'WebSphere MQ
Planned Maintenance Release Dates'
http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309
---------------------------------------------------------------

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT24925
    • 

  • Reported component name
    IBM MQ BASE M/P
    • 

  • Reported component ID
    5724H7261
    • 

  • Reported release
    900
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2018-05-02
    • 

  • Closed date
    2018-05-30
    • 

  • Last modified date
    2018-08-22
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    IBM MQ BASE M/P
    • 

  • Fixed component ID
    5724H7261
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSYHRD","label":"IBM MQ"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            22 August 2018
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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