IT24538: ERROR WHEN INSTALLING FILEPATH ON LINUX RH 7.4 "INSMOD: ERROR: COULD NOT INSERT MODULE FILEPATH.KO"

IBM Spectrum Protectâ„¢ Client 8.1.6 Downloads and READMEs

APAR status

• Closed as program error.

Error description

• After compiling the filepath rpm, the installation fails
  with:
  
     1:TIVsm-filepath-8.1.4-0          
  ################################# [100%]
  insmod: ERROR: could not insert module filepath.ko: Operation
  not permitted
  ERROR: Failed to start filepath with error 1
  
  This happens because the makefile provided with the source code
  does not detect correctly the Red Hat 7.4 version it is running
  on.
  
  IBM Spectrum Protect Versions Affected: 7.1.4 (or higher) and
    8.1 client on Linux  x86_64 Red Hat 7.4 platform
  
  
  Initial Impact: Medium
  
  Additional Keywords:  TSM journal jbb Red Hat
  

Local fix

• Contact IBM Support if journaling is needed and no official fix
  available yet
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Users of JBB for Linux 8.1.4 on RedHat 7.4 that have         *
  * installed RedHat updates.                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * The filepath.ko file is built successfully, but will not     *
  * load properly.  When loading is attempted the following      *
  * error will be displayed.                                     *
  *                                                              *
  * [root@RHEL-7 test]# /opt/filepath/filepath start             *
  * insmod: ERROR: could not insert module filepath.ko:          *
  * Operation not permitted                                      *
  *                                                              *
  * The following message will be written to the system messages *
  * file.                                                        *
  *                                                              *
  * [root@RHEL-7 test]# tail /var/log/messages                   *
  * Apr 16 10:33:44 RHEL-7 kernel: [hook.c  1782] TsmJbb ERROR   *
  * init_module: The mount structure does not match the          *
  * currently running kernel version. One option is to install   *
  * the source rpm for the kernel version and rebuild filepath.  *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in level 8.1.6. Note that this is      *
  * subject to change at the discretion of IBM.                  *
  * See  also Problem Conclusion                                 *
  ****************************************************************
  

Problem conclusion

• Spectrum Protect JBB for Linux has an open source driver
  component which must be installed.  The customer must build the
  rpm to install the driver.  This is needed since the driver is
  kernel version dependent.  During the install of the package is
  when the error message is seen.  A new open source package can
  be requested from TSMOSREQ@us.ibm.com if this type of error
  occurs.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels

• R81L PSY

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