A fix is available
APAR status
Closed as program error.
Error description
The exhaustion of AutoIDs may potentially cause a failure of any workload task that requires new AutoID generation; such as alerts, adding resources/devices, Storage Resource Agent Deployment, etc. The most diret cause of AutoID exhaustion would be probe failure which are noted below in example and as follows: Probes may fail with similar entries: 2018-02-20 08:39:59.643 BTADS0102E The data can't be collected by the probe because the data collector or the storage resource that is being probed isn't available. The run ID for the probe is 28580, the job ID is 338374, the status of the process is 4, and the return code is 8. TraceProbes may contain a similar message: 2018-02-20 02:36:06.741 [NAPIPostProcess-10.207.21.161_DS8000-2107-75FZA41-IBM] [ChunkAndDiskHistoryProcessing.ssPostProcessing] [ERROR] Exception in ssPostProcessing com.tivoli.itsrm.common.GeneralException: GEN1034I at com.tivoli.itsrm.TStorm.repository.RepositoryAccess.getIdentifie r(RepositoryAccess.java:104) at com.tivoli.itsrm.TStorm.repository.TResChunk.buildDSChunkCollect ions(TResChunk.java:2596) at com.tivoli.itsrm.TStorm.repository.TResChunk.buildSSChunkInfo(TR esChunk.java:777)
Local fix
Engage Support
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Control 5.2.x users monitoring DS8000 devices * **************************************************************** * PROBLEM DESCRIPTION: * * Spectrum Control may encounter an exhaustion of AutoIDs * * which * * may potentially cause a failure of any workload task that * * requires * * new AutoID generation; such as alerts, adding * * resources/devices, * * Storage Resource Agent Deployment, etc. * * * * The most direct cause of AutoID exhaustion would be probe * * failures * **************************************************************** * RECOMMENDATION: * * Apply fix maintenance when available * ****************************************************************
Problem conclusion
The fix for this APAR is contained in the following maintenance package: IBM Spectrum Control 5.2.17 | refresh pack | 5.2-TIV-TPC-RP0017 | May 2018 http://www.ibm.com/support/docview.wss?&uid=swg21320822 The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT24025
Reported component name
TPC
Reported component ID
5608TPC00
Reported release
52D
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-02-21
Closed date
2018-04-17
Last modified date
2018-04-17
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TPC
Fixed component ID
5608TPC00
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSNE44","label":"Tivoli Storage Productivity Center"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"52D"}]
Document Information
Modified date:
24 June 2022