Direct links to fixes
APAR status
Closed as program error.
Error description
The alert notifications failed and are not sending to TEC/Omnibus console after upgrade to SC 5.2.15.2 because an error that are logged under traceAlertServer logs : i.e. [ERROR] Failed to process Alert distribution for alert Id: java.lang.NoClassDefFoundError: com.ibm.tpc.ServiceUtils (initialization failure) The expectation is no error to be reported, the alert notification configured for TEC/Omnibus console should be sent without issue. ________________________________________________________________ Problem as described by customer: TEC/Omnibus console fails to receive alerts from IBM Spectrum Control Initial customer impact (low/med/high): med
Local fix
Contact Support
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Control 5.2.x users with TEC Omnibus configured * * to receive alerts from IBM Spectrum Control * **************************************************************** * PROBLEM DESCRIPTION: * * TEC/Omnibus console fails to receive alerts from IBM * * Spectrum Control * **************************************************************** * RECOMMENDATION: * * Apply fix maintenance when available * ****************************************************************
Problem conclusion
The fix for this APAR is contained in the following maintenance package: IBM Spectrum Control 5.2.16 | refresh pack | 5.2-TIV-TPC-RP0016 | March 2018 http://www.ibm.com/support/docview.wss?&uid=swg21320822 The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT23615
Reported component name
TPC ADVANCED
Reported component ID
5608TPCA0
Reported release
52D
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-01-10
Closed date
2018-02-01
Last modified date
2018-04-30
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TPC ADVANCED
Fixed component ID
5608TPCA0
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSC6VJ","label":"IBM Spectrum Control Advanced Edition"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"52D"}]
Document Information
Modified date:
11 September 2024