Direct links to fixes
7.1.9.000-TIV-TSMCMS-Windows64
7.1.9.000-TIV-TSMCMS-Windows32
7.1.9.000-TIV-TSMCMS-Linuxx64
7.1.9.000-TIV-TSMOC-LinuxS390
7.1.9.000-TIV-TSMOC-LinuxPPC64
7.1.9.000-TIV-TSMOC-Windows
7.1.9.000-TIV-TSMOC-Linuxx64
7.1.9.000-TIV-TSMOC-AIX
7.1.9.000-TIV-TSMSRV-WIN
7.1.9.000-TIV-TSMSRV-SolarisSPARC
7.1.9.000-TIV-TSMSRV-Linuxx86_64
7.1.9.000-TIV-TSMSRV-Linuxs390x
7.1.9.000-TIV-TSMSRV-Linuxppc64
7.1.9.000-TIV-TSMSRV-HP-UX
7.1.9.000-TIV-TSMSRV-AIX
8.1.5.000-IBM-SPCMS-WindowsX64
8.1.5.000-IBM-SPCMS-WindowsI32
8.1.5.000-IBM-SPCMS-Linuxx86_64
8.1.5.000-IBM-SPOC-WindowsX64
8.1.5.000-IBM-SPOC-Linuxx86_64
8.1.5.000-IBM-SPOC-Linuxs390x
8.1.5.000-IBM-SPOC-LinuxPPC64le
8.1.5.000-IBM-SPOC-AIX
8.1.5.000-IBM-SPSRV-WindowsX64
8.1.5.000-IBM-SPSRV-Linuxx86_64
8.1.5.000-IBM-SPSRV-Linuxs390x
8.1.5.000-IBM-SPSRV-Linuxppc64le
8.1.5.000-IBM-SPSRV-AIX
IBM Spectrum Protect Server V8.1 Fix Pack 5 (V8.1.5) Downloads
IBM Spectrum Protect Server V7.1 Fix Pack 9 (7.1.9.000) Downloads
APAR status
Closed as program error.
Error description
Operations Center will display the error message: "An error occurred loading table data" when trying to display tape devices information under "Storage Tape Devices" page. This error is reported only when the device class was defined as an IBM LTO device type on old server versions (prior to V6). Customer/L2 Diagnostics: In the message.log related to Operations Center the following error is reported: Caused by: com.ibm.tsm.command.TsmCmdException: TSM Command Exception, Error code:14 at com.ibm.tsm.command.TSMCommandResults.throwIfNotOK(TSMCommandRes ults.java:117) at com.ibm.tsm.command.facade.BaseCmdsProcessor.getDataDirectComman d(BaseCmdsProcessor.java:229) at com.ibm.tsm.command.devices.TapeCmdsProcessor.getTapeDeviceStatu s(TapeCmdsProcessor.java:889) at com.ibm.tsm.command.facade.RealCommandFacade.getTapeDeviceStatus (RealCommandFacade.java:699) at com.ibm.tsm.gui.rpc.handlers.StatusRPC.getTapeDeviceStatus(Statu sRPC.java:143) Another indicator you have this problem is if the DB2 SQL query shows ATTR1 column with the value ' x'14000000' for the library: db2 "select classname, attr1 from ss_classes" IBM Spectrum Protect Server/Client Versions Affected: IBM Spectrum protect Server v7.1.6 and v8.1 and later **note not for APAR text: The Operation Center started reporting these counts only starting V716.*** Initial Impact: Low Additional Keywords: tape devices lto loading table data
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All All Tivoli Storage Manager and IBM Spectrum Protect * * server users. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in levels 7.1.9 and 8.1.5. Note that * * this is subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms for reported release: AIX, HP-UX, Solaris, Linux, and Windows. Platforms fixed: AIX, HP-UX, Solaris, Linux, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IT23258
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
71L
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-11-23
Closed date
2018-01-03
Last modified date
2018-01-03
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R71A PSY
UP
R71H PSY
UP
R71L PSY
UP
R71S PSY
UP
R71W PSY
UP
R81A PSY
UP
R81L PSY
UP
R81W PSY
UP
Document Information
Modified date:
27 September 2021