A fix is available
APAR status
Closed as program error.
Error description
Spectrum Protect for VE data mover schedule backups that are using VMware tags (client option VMTAGDATAMOVER=YES) will fail or similar dsmc command line that is using VMware tags such as executing the 'show vm mgmt all' command via the IBM Spectrum Protect BA command line client, fails with the following errors: Executing the 'show vm mgmt all' command via the IBM Spectrum Protect BA command line client, fails with the following errors: ANS2374E The VMware vCloud Suite plug-in library failed to connect to the vCenter Management Server. ANS9278E Failure processing vmList option. RC=7203 traces.log ------------ .\common\vcloudsuite.cpp( 508): ENTER =====> VcloudSuite::vcloudSuiteConnect .\common\vcloudsuite.cpp( 524): VcloudSuite::vcloudSuiteConnect: the following parameters will be used to connect to vcloud suite: szPSC(vCenter60), szMgmtServerInst(vCenter60), szUserName(Administrator@vsphere.local) .\common\vcloudSuiteJNIClass.cpp( 162): =========> Entering vcloudSuiteJNIClass::GetInstance() .\common\vcloudSuiteJNIClass.cpp( 169): vcloudSuiteJNIClass::GetInstance(): The vCloud Suite JNI class '0x000000864838A190'. .\common\vcloudSuiteJNIClass.cpp( 171): <========= Exit vcloudSuiteJNIClass::GetInstance() .\common\vcloudSuiteJNIClass.cpp( 301): ENTER =====> vcloudSuiteJNIClass::GetEnv .\common\vcloudSuiteJNIClass.cpp( 301): EXIT <===== vcloudSuiteJNIClass::GetEnv .\common\vcloudsuite.cpp( 140): ENTER =====> GetString wchar .\common\vcloudsuite.cpp( 140): EXIT <===== GetString wchar .\common\vcloudsuite.cpp( 140): ENTER =====> GetString wchar .\common\vcloudsuite.cpp( 140): EXIT <===== GetString wchar .\common\vcloudsuite.cpp( 140): ENTER =====> GetString wchar .\common\vcloudsuite.cpp( 140): EXIT <===== GetString wchar .\common\vcloudsuite.cpp( 140): ENTER =====> GetString wchar .\common\vcloudsuite.cpp( 140): EXIT <===== GetString wchar .\common\vcloudsuite.cpp( 585): VcloudSuite::vcloudSuiteConnect: calling the method getVCloudSuiteConnectionObject() of the class (VCloudSuiteConnection) .\common\vcloudSuiteReturnValue.cpp( 65): ENTER =====> vcloudSuiteReturnValue::HandleReturnValue .\common\vcloudSuiteReturnValue.cpp( 97): vcloudSuiteReturnValue::HandleReturnValue: rc is equal (7203) .\common\vcloudSuiteReturnValue.cpp( 108): vcloudSuiteReturnValue::HandleReturnValue: exception description: connect(): connect(): Failed to connect to the vCenter Management Server [vCenter60], javax.net.ssl.SSLPeerUnverifiedException: peer not authenticated .\common\vcloudSuiteReturnValue.cpp( 65): EXIT <===== vcloudSuiteReturnValue::HandleReturnValue .\common\vcloudsuite.cpp( 597): VcloudSuite::vcloudSuiteConnect:the call getVCloudSuiteConnectionObject() was finished unsuccessfully. .\common\vcloudsuite.cpp( 508): EXIT <===== VcloudSuite::vcloudSuiteConnect .\..\common\vm\vcsPlugin.cpp( 385): CVCSPlugin::ConnectVCloudSuitePlugin(): vcloudSuiteConnect return; rc=7203 .\..\common\vm\vcsPlugin.cpp( 337): EXIT <===== CVCSPlugin::ConnectVCloudSuitePlugin, rc = 7203 .\..\common\vm\vcsPlugin.cpp( 136): EXIT <===== CVCSPlugin::CreateVCloudSuitePlugin, rc = 7203 .\..\common\vm\vcsFuncs.cpp( 189): EXIT <===== vCloudSuiteInit, rc = 7203 .\..\common\vm\vcsTags.cpp(1047): EXIT <===== vcsFillMoRefToTagMap(), rc = 7203 .\..\common\vm\vmbackvcb.cpp( 786): <========= Exiting TagAssocMaps::fillTagAssocMaps .\..\common\vm\vmbackvcb.cpp( 768): EXIT <===== TagAssocMaps::fillTagAssocMaps, rc = 7203 .\..\common\vm\vmbackvcb.cpp(2180): <========= Exiting vmVcbGetVMList() vcsplugin.log ------------- ERROR [ReturnValue] [rc = 7203] connect(): connect(): Failed to connect to the vCenter Management Server [vCenter60], javax.net.ssl.SSLPeerUnverifiedException: peer not authenticated XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Also, the Spectrum Protect VE GUI vSphere web client plugin will fail when viewing the Schedules 'IBM Spectrum Protect Plugin' > 'Monitor or Configure' > 'Schedules'. You may see the following error: GVM5110E: Data Protection Settings are not available because an error occurred connecting to the 'ITSCHAVCPSC07.up.its.upc' Platforn Services Controller. Ensure that the Platform Services Controller is running as expected. In messages.log (on Liberty Web Server): ---------------------------------------- Lookup Host: itschavc07.up.its.upc . . . passwordSet: host_name Lookup Service URL: https://host_name/lookupservice/sdk Exception getting vCloud Connection: javax.net.ssl.SSLPeerUnverifiedException: peer not authenticated com.tivoli.tsm.unifrecov.exception.PscConnectException at com.tivoli.tsm.vmware.vim.ServiceInstance .getPscConnection(ServiceInstance.java:480) at com.tivoli.tsm.vmware.vim.ServiceInstance .getPscConnection(ServiceInstance.java:499) at com.tivoli.tsm.unifrecov.jaxrs.RestBase .getVMwareAPIsConnection(RestBase.java:697) at com.tivoli.tsm.unifrecov.jaxrs.SchedulesResource .processGetSchedules(SchedulesResource.java:77) at com.tivoli.tsm.unifrecov.jaxrs.SchedulesResource$1 .process(SchedulesResource.java:56) at com.tivoli.tsm.unifrecov.jaxrs.RestBase .handleRequest(RestBase.java:765) at com.tivoli.tsm.unifrecov.jaxrs.SchedulesResource .getSchedules(SchedulesResource.java:59) at sun.reflect.NativeMethodAccessorImpl .invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl .invoke(NativeMethodAccessorImpl.java:90) at sun.reflect.DelegatingMethodAccessorImpl .invoke(DelegatingMethodAccessorImpl.java:55) at java.lang.reflect.Method.invoke(Method.java:508) Tivoli Storage Manager Versions Affected: All Initial Impact: Low Additional Keywords: TSM Tivoli Storage Manager IBM Spectrum Protect
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect for Virtual Environments: Data * * Protection for VMware versions 7.1.8 and 8.1.2 running on * * all Windows and Linux x86 platforms. * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in levels 7.1.8.1 and 8.1.4. Note * * that until these levels are available, this information is * * subject to change at the discretion of IBM. * **************************************************************** *
Problem conclusion
The code has been changed to work properly in case when TLS1.0 protocol is disabled in the VMware environment.
Temporary fix
Comments
APAR Information
APAR number
IT22986
Reported component name
TSM FOR VE DP V
Reported component ID
5725TVEVM
Reported release
81W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-11-14
Closed date
2018-01-22
Last modified date
2018-02-09
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
dsmc
Fix information
Fixed component name
TSM FOR VE DP V
Fixed component ID
5725TVEVM
Applicable component levels
R81L PSY
UP
R81W PSY
UP
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SS8TDQ","label":"Tivoli Storage Manager for Virtual Environments"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81W"}]
Document Information
Modified date:
27 September 2021