Direct links to fixes
7.1.9.000-TIV-TSMCMS-Windows64
7.1.9.000-TIV-TSMCMS-Windows32
7.1.9.000-TIV-TSMCMS-Linuxx64
7.1.9.000-TIV-TSMOC-LinuxS390
7.1.9.000-TIV-TSMOC-LinuxPPC64
7.1.9.000-TIV-TSMOC-Windows
7.1.9.000-TIV-TSMOC-Linuxx64
7.1.9.000-TIV-TSMOC-AIX
7.1.9.000-TIV-TSMSRV-WIN
7.1.9.000-TIV-TSMSRV-SolarisSPARC
7.1.9.000-TIV-TSMSRV-Linuxx86_64
7.1.9.000-TIV-TSMSRV-Linuxs390x
7.1.9.000-TIV-TSMSRV-Linuxppc64
7.1.9.000-TIV-TSMSRV-HP-UX
7.1.9.000-TIV-TSMSRV-AIX
8.1.4.000-IBM-SPSRV-Linuxx86_64
8.1.4.000-IBM-SPSRV-WindowsX64
8.1.4.000-IBM-SPSRV-Linuxs390x
8.1.4.000-IBM-SPSRV-Linuxppc64le
8.1.4.000-IBM-SPSRV-AIX
IBM Spectrum Protect Server V8.1 Fix Pack 4 (V8.1.4) Downloads
IBM Spectrum Protect Server V7.1 Fix Pack 9 (7.1.9.000) Downloads
APAR status
Closed as program error.
Error description
Attempting to close an ANExxxx message, like ANE4174E, alert in the Operations Center completes successfully, but does not actually close the alert on the hub server. The alert does get closed on the spoke. The same behavior will happen if you close an alert via the UPDATE ALERTSTATUS command. Attempting to close out the same alert results in the following error: The IBM Spectrum Protect server object that you are trying to access does not exist on the server. ANR4778E UPDATE ALERTSTATUS: Alert xxxx could not be found. ANR2034E UPDATE ALERTSTATUS: No match found using this criteria. Initial impact: Medium Platforms affected: All Version affected: 8.1.0, 8.1.1, 8.1.2
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All Tivoli Storage Manager and IBM Spectrum Protect server * * users. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in levels 7.1.9 and 8.1.4. Note that * * this is subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms for reported release: AIX, HP-UX, Solaris, Linux, and Windows. Platforms fixed: AIX, HP-UX, Solaris, Linux, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IT22738
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
81W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-10-10
Closed date
2017-12-30
Last modified date
2017-12-30
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R71A PSY
UP
R71H PSY
UP
R71L PSY
UP
R71S PSY
UP
R71W PSY
UP
R81A PSY
UP
R81L PSY
UP
R81W PSY
UP
Document Information
Modified date:
28 September 2021