Direct links to fixes
7.1.7.400-TIV-TSMSRV-WIN
7.1.7.400-TIV-TSMSRV-SolarisSPARC
7.1.7.400-TIV-TSMSRV-Linuxx86_64
7.1.7.400-TIV-TSMSRV-Linuxs390x
7.1.7.400-TIV-TSMSRV-Linuxppc64
7.1.7.400-TIV-TSMSRV-HP-UX
7.1.7.400-TIV-TSMSRV-AIX
IBM Spectrum Protect Server V7.1 Fix Pack 8 (7.1.8.000) Downloads
IBM Spectrum Protect Server V7.1.7.X interim fix downloads
APAR status
Closed as program error.
Error description
The server may crash during REPLICATE NODE process with the following reported in the dsmserv.err file: ANR9999D pkmemory.c(848): Error 10 detected while freeing memory; free was called from sdutil.c(1808), memory was allocated from sdutil.c(1598). Or ANR9999D pkmemory.c(747): Error detected while freeing memory; free was called from smrepl.c(6146), memory was allocated from sdrtrv.c(5549). ANR9999D pkmemory.c(711): Error detected while freeing memory; free was called from smrepl.c(6146). No significant error appears in the server activity log at the time of the crash. IBM Spectrum Protect Versions Affected: Server V7.1.x and V8.1.x on all platforms. Customer/L2 Diagnostics: - A sample getcoreinfo.txt from a Linux platform shows: pkFreeTracked (bufPP=0x7fffb25c73d8, file=0x158be12 "psfile.c", line=2798, func=0x158c384 <__func__.56443> "pkDioClose") at pkmemory.c:927 pkDioClose (handlePP=0x7ff994035528) at psfile.c:2798 SdFreeContainerDesc (descPP=0x7ffc481c63e0) at sdcntr.c:3026 SdCloseContainerDesc (descPP=0x7ffc481c63e0) at sdcntr.c:2951 SwitchContainers (sessP=0x7ffc481c6358, txnId=0x7ffdc411cfa8, cntrId=12675, chunkHdrLengthP=0x7fffb25c77ee, chunkHdrVersionP=0x7fffb25c77ec) at sdrtrv.c:5277 sdReplRtrv (sessHandle=0x7ffc481c6358, txnId=0x7ffdc411cfa8, extentList=0x7ff994653000, sinkFunc=<optimized out>, extentCount=2, fragHdr=0, hdrLen=360, metaSize=0, bytesTransferredP=0x7ff9a9d9cdd8, contextP=0x7ffd1407a3d8, objectId=2231451690) at sdrtrv.c:2707 bfReplRtrv (sessHandle=0x7ff99462d958, bfId=2231451690, sinkFunc=0xe72f20 <SmSendData>, contextP=0x7ffd1407a3d8, infoP=0x7ff994193f98, doRetry=False, bytesTransferredP=0x7ff9a9d9cdd8, rtrvType=bfExternalRtrv, bfSize=6144, isSdObject=True, sdHandle=0x7ffc481c6358, hdrLen=360, metaSize=0) at bfrtrv.c:3497 smReplRtrv (handle=0x7ffd140dbaf8, bfHandle=0x7ff99462d958, objId=2231451690, bfSize=6144, hdrLen=360, metaSize=0, copyType=<optimized out>, doRetry=False, bytesTransferredP=0x7ff9a9d9cdd8, lastRetry=False, isSuperAggregate=False, isSdObject=True, isSdTarget=True, isCloudTarget=False) at smrepl.c:6359 NrReplicateBatch (argP=0x7ffa65b7bfb8, workP=0x7ff9a80a2318) at nrmain.c:12283 PcConsumerThread (argP=<optimized out>) at prodcons.c:647 StartThread (startInfoP=0x0) at pkthread.c:3788 start_thread () from /lib64/libpthread.so.0 clone () from /lib64/libc.so.6 Initial Impact: Medium Additional Keywords: TSM dump memory buffer container
Local fix
- None
Problem summary
**************************************************************** * USERS AFFECTED: * * All IBM Tivoli Storage Manager and IBM Spectrum Protect * * server users. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in levels 7.1.8 and 8.1.1. Note that * * this is subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms for reported release: AIX, Solaris, Linux, and Windows. Platforms fixed: AIX, Solaris, Linux, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IT21669
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
71L
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-08-02
Closed date
2017-08-07
Last modified date
2017-08-07
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.3","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
07 August 2017