Fixes are available
APAR status
Closed as program error.
Error description
An install of the 7.1.4.x and 7.1.6.x Backup-Archive clients for RHEL 5 on zLinux fails library dependencies. These failed dependencies are for the RPM mechanism and not the Tivoli Storage Manager Client. This occurs because the package is compressed using lzma and the older versions of Red Hat (5 and lower) do not support lzma. Customer/L2 Diagnostics (if applicable) Failing dependencies: libc.so.6(GLIBC_2.7)(64bit) is needed by TIVsm-API64-7.1.6-0.s390x libstdc++.so.6(GLIBCXX_3.4.9)(64bit) is needed by TIVsm-API64-7.1.6-0.s390x rpmlib(PayloadIsLzma) <= 4.4.6-1 is needed by TIVsm-API64-7.1.6-0.s390x libc.so.6(GLIBC_2.7)(64bit) is needed by TIVsm-BA-7.1.6-0.s390x libstdc++.so.6(GLIBCXX_3.4.9)(64bit) is needed by TIVsm-BA-7.1.6-0.s390x rpmlib(PayloadIsLzma) <= 4.4.6-1 is needed by TIVsm-BA-7.1.6-0.s390x *NOTE* 1) RHEL 5 is a supported operating system for version 7.1 clients 2) Attempting the install with the --nodep will also fail with a "Bad Magic" message Platforms affected: s390/zOS Linux Initial Impact: Medium Additional Keywords: TSM ITSM ADSM bzip gzip bz2zip
Local fix
Contact IBM support for a workaround
Problem summary
**************************************************************** * USERS AFFECTED: * * Backup-archive client versions 7.1.4 and 7.1.6 running on * * RHEL 6 on zLinux platform * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is * * currently projected to be fixed in levels 7.1.8 and 8.1.4. * * Note that this information is subject to change at the * * discretion of IBM * ****************************************************************
Problem conclusion
The user will have the ability to successfully install the Backup-archive client on a zLinux RHEL5 machine.
Temporary fix
Comments
APAR Information
APAR number
IT21052
Reported component name
TSM CLIENT
Reported component ID
5698ISMCL
Reported release
71L
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-06-15
Closed date
2017-08-14
Last modified date
2017-08-14
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
install
Fix information
Fixed component name
TSM CLIENT
Fixed component ID
5698ISMCL
Applicable component levels
R71L PSY
UP
R81L PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"71L","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
08 January 2022