Fixes are available
APAR status
Closed as program error.
Error description
When the POP server returns an unexpected response the front side handler might restart DataPower.
Local fix
Problem summary
Affected are all customers using the POP Poller Frontside Handler. With unstable networks or POP servers DataPower might stop polling with the particular handler until DataPower is restarted. High CPU might also be observed as the symptom of the failure. On such occasions any configuration change on DataPower will trigger a slightly delayed firmware restart.
Problem conclusion
Fix is available in 7.1.0.20, 7.2.0.17, 7.5.0.11, 7.5.1.10, 7.5.2.10 and 7.6.0.0. For a list of the latest fix packs available, please see: http://www-01.ibm.com/support/docview.wss?uid=swg21237631
Temporary fix
Comments
APAR Information
APAR number
IT21040
Reported component name
DATAPOWER
Reported component ID
DP1234567
Reported release
750
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-06-22
Closed date
2017-07-24
Last modified date
2017-10-13
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
DATAPOWER
Fixed component ID
DP1234567
Applicable component levels
R710 PSN
UP
R720 PSN
UP
R750 PSN
UP
R751 PSN
UP
R752 PSN
UP
R760 PSN
UP
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Document Information
Modified date:
28 September 2021