Direct links to fixes
8.1.2.000-IBM-SPSRV-AIX
8.1.2.000-IBM-SPSRV-Linuxppc64le
8.1.2.000-IBM-SPCMS-Linuxx86_64
8.1.2.000-IBM-SPCMS-WindowsI32
8.1.2.000-IBM-SPSRV-Linuxs390x
8.1.2.000-IBM-SPCMS-WindowsX64
8.1.2.000-IBM-SPSRV-Linuxx86_64
8.1.2.000-IBM-SPSRV-WindowsX64
8.1.2.000-IBM-SPOC-AIX
8.1.2.000-IBM-SPOC-LinuxPPC64le
8.1.2.000-IBM-SPOC-Linuxs390x
8.1.2.000-IBM-SPOC-Linuxx86_64
8.1.2.000-IBM-SPOC-WindowsX64
IBM Spectrum Protect Server V8.1 Fix Pack 2 (V8.1.2) Downloads
IBM Spectrum Protect Server V7.1 Fix Pack 8 (7.1.8.000) Downloads
APAR status
Closed as program error.
Error description
During a backup or archive, a bus reset I/O error like the following may be detected: ANR8302E I/O error on drive DRVXX (/dev/IBMtapexx) with volume AXXXXX (OP=WRITE, Error Number=5, CC=0, rc = 2867, KEY= 06, ASC=29, ASCQ= 00, SENSE=71.00.06.00.00.00.00.58.00.00.00.00. 29.00.F5.0A.C0.F0, Description=An undetermined error has occurred). Refer to the IBM Spectrum Protect documentation on I/O error code descriptions. Here what the sense data means: Key= 06 "Unit Attention" ASC=29 , ASCQ=00 "Power-on, reset, bus reset" In such a situation, the write operation should stop and the affected volume should be marked as READONLY, but that does not happen here. Tivoli Storage Manager and IBM Spectrum Protect Versions Affected: 6.3 , 7.1 and 8.1 on Linux platform. Customer/L2 Diagnostics: Below is a trace of the error taken with trace flags PVR MMS: [pspvr.c][4050][PvrPsDevWrite]:handle = 7, wrote amt = -1, numBytes requested = 262144, errno = 5 [psntpop.c][3803][DetermineResult]:Error performing WRITE operation on drive DRVXX (/dev/IBMtapexx); errno = 5 [pspvr.c][4112][PvrPsTapeIoctl]:Tape IOCTL return code rc = 0 [psntpop.c][3866][DetermineResult]:Drive DRVXX (/dev/IBMtapexx): sense=71.00.06.00.00.00.00.0A.00.00.00.00.29.00.00.02.C0.F0 [psntpop.c][4026][PutConsoleMsg]:ANR8302E I/O error on drive DRVXX (/dev/IBMtapexx) with volume AXXXXX (OP=WRITE, Error Number=5, CC=0, rc = 2867, KEY= 06, ASC=29, ASCQ= 00,~SENSE=71.00.06.00.00.00.00.0A.00.00.00.00.29.00.00.02.C0.F0, ~Description=An undetermined error has occurred). Refer to the IBM Spectrum Protect documentation on I/O error code descriptions.~ [pspvr.c][4112][PvrPsTapeIoctl]:Tape IOCTL return code rc = 0 [pspvr.c][4050][PvrPsDevWrite]:handle = 7, wrote amt = 262144, numBytes requested = 262144, errno = 0 [pvrntp.c][3531][NtpWriteNC]:262096 bytes written to volume AXXXXX. Initial Impact: High Additional Keywords: TSM backup write bus reset 2900 29/00 06
Local fix
- To remove any possible bad data, run "AUDIT VOLUME <volname> FIX=YES" for all the volumes affected by the ANR8302E error. - Then backup the data again if the "AUDIT VOLUME" detected bad files.
Problem summary
**************************************************************** * USERS AFFECTED: * * All IBM Spectrum Protect and IBM Tivoli Storage Manager * * server * * and storage agent users of IBM 03592E08 drives with the * * firmware * * level at 468E. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is projected * * to * * be fixed in level 7.1.8 and 8.1.2. * * Note that this is subject to change at the discretion of * * IBM. * ****************************************************************
Problem conclusion
Affected platforms: AIX, HP, Linux, Solaris, and Windows. Fixed platforms: AIX, HP, Linux, Solaris, and Windows. Update the drive firmware level to 7A4 or higher.
Temporary fix
Comments
APAR Information
APAR number
IT20573
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
81L
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-05-12
Closed date
2017-06-13
Last modified date
2017-06-13
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
Document Information
Modified date:
01 September 2023