Fixes are available
APAR status
Closed as program error.
Error description
In this scenario the Data Server PORT was manually changed to a non-default and customized PORT post original installation and prior to upgrade attempt. Trace Install logs reveals the following message which is incorrectly identifying the current custom configured Data Server Port which causes the Device Server Component to fail in upgrade. 2017-03-10 12:16:20.514-0500 ERROR com.ibm.tpc.install.backend.TPCUtility isDataServerUp java.net.ConnectException Connection refused: connect 2017-03-10 12:16:20.514-0500 INFO com.ibm.tpc.install.backend.TPCUtility isDataServerUp BPCIN0064E The Data Server is not running at the specified host address or port: host <host name>, port 9549. For more information, go to the IBM Knowledge Center and search for the message code. 2017-03-10 12:16:20.514-0500 INFO Exit TPCUtility isDataServerUp -1 ________________________________________________________________ DB2 Version used for Server: N/A The defect is against component: Install and Upgrade Server/Manager build/release (TPC): 5.2.6 Agent build/release (TPC): N/A Server/Manager (OS): N/A Agent (OS): N/A ________________________________________________________________ Problem as described by customer: Upgrade fails at Device Server. Initial customer impact (low/med/high): med
Local fix
TBD
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Control 5.2.x users who have modified the Data * * Server port to a custom value after a default installation, * * and then upgrade Spectrum Control * **************************************************************** * PROBLEM DESCRIPTION: * * IBM Spectrum Control 5.2.x users may encounter this issue * * when manually changed the Data Server PORT to a non-default * * and customized port post-default-installation, and prior to * * upgrading. * * * * Trace Install logs reveal error message(s) which is * * incorrectly identifying the current custom configured Data * * Server Port which causes the Device Server Component to fail * * in upgrade. * * * * BPCIN0064E The Data Server is not running at the specified * * host address or port: host <host name>, port 9549. For more * * information, go to the IBM Knowledge Center and search for * * the message code. * **************************************************************** * RECOMMENDATION: * * Apply fix maintenance when available * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following maintenance package: | refresh pack | 5.2-TIV-TPC-RP0015 - target August 2017 Fixed in IBM Spectrum Control 5.2.15 http://www.ibm.com/support/docview.wss?&uid=swg21320822 The target dates for future refresh packs do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT19955
Reported component name
TPC
Reported component ID
5608TPC00
Reported release
526
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-04-04
Closed date
2017-06-27
Last modified date
2017-06-27
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TPC
Fixed component ID
5608TPC00
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSNE44","label":"Tivoli Storage Productivity Center"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"526"}]
Document Information
Modified date:
24 June 2022