Direct links to fixes
8.1.2.000-IBM-SPSRV-AIX
8.1.2.000-IBM-SPSRV-Linuxppc64le
8.1.2.000-IBM-SPCMS-Linuxx86_64
8.1.2.000-IBM-SPCMS-WindowsI32
8.1.2.000-IBM-SPSRV-Linuxs390x
8.1.2.000-IBM-SPCMS-WindowsX64
8.1.2.000-IBM-SPSRV-Linuxx86_64
8.1.2.000-IBM-SPSRV-WindowsX64
8.1.2.000-IBM-SPOC-AIX
8.1.2.000-IBM-SPOC-LinuxPPC64le
8.1.2.000-IBM-SPOC-Linuxs390x
8.1.2.000-IBM-SPOC-Linuxx86_64
8.1.2.000-IBM-SPOC-WindowsX64
IBM Spectrum Protect Server V8.1 Fix Pack 2 (V8.1.2) Downloads
IBM Spectrum Protect Server V7.1 Fix Pack 8 (7.1.8.000) Downloads
APAR status
Closed as program error.
Error description
When a backup or archive session stores data in more than one storage pools, if one of the storage pools has simultaneous write enabled while the other(s) doesn't have the simultaneous write, This backup session can fail with the following error : ANR9999D_XXXXXXXX BfSwCreate(bfswcrt.c:YY) Thread<ZZZZ>: Unexpected result - Cannot find primary storage pool POOL1 in cache list. ANR9999D Thread<ZZZZ> issued message 9999 from: ANR9999D Thread<ZZZZ> 0x000000010001fd94 StdPutText ANR9999D Thread<ZZZZ> 0x00000001000209f8 OutDiagToCons ANR9999D Thread<ZZZZ> 0x000000010000a6f4 outDiagfExt ANR9999D Thread<ZZZZ> 0x0000000100b914a4 BfSwCreate ANR9999D Thread<ZZZZ> 0x0000000100947758 bfCreate ANR9999D Thread<ZZZZ> 0x00000001006b846c CreateBitfile ANR9999D Thread<ZZZZ> 0x00000001006965ec SmDoBackInsNormEnhanced ANR9999D Thread<ZZZZ> 0x000000010068aadc SmNodeSession ANR9999D Thread<ZZZZ> 0x000000010057f264 HandleNodeSession ANR9999D Thread<ZZZZ> 0x000000010056ec2c smExecuteSession ANR9999D Thread<ZZZZ> 0x0000000100545934 psSessionThread ANR9999D Thread<ZZZZ> 0x000000010000da94 StartThread ANR0530W Transaction failed for session 326404 for node NODE1 (TDPVMWare) - internal server error detected. L2/Customer diagnostics: This problem can happen when both the following conditions are true: 1: one client session stores data in more than one storage pool 2: one of the of the destination storage pools has simultaneous write enabled but the other storage pool(s) doesn't have simultaneous write enabled . Example can be a VM backup stores data in two storage pools: -VM control file in VMCTLPOOL via VMCTLMC option , VMCTLPOOL has simultaneous write enabled -Image data in POOL1 . POOL1 doesn't have simultaneous write enabled. In above configuration. The backup vm can fail with above error. . Tivoli Storage Manager Versions Affected: Tivoli Storage Manager Server version 7.1.6 and later |MDVREGR 7.1.6.0-TIV_5698ISMSV|
Local fix
Disable simultaneous write from the one pool where it is define: upd stgpool POOLNAME COPYSTGpools='' autocopy=none
Problem summary
**************************************************************** * USERS AFFECTED: * * All IBM Spectrum Protect server users. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in levels 7.1.8 and 8.1.2. Note that * * this is subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms for reported release: AIX, Solaris, Linux, and Windows. Platforms fixed: AIX, Solaris, Linux, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IT19599
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
71A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-03-13
Closed date
2017-05-26
Last modified date
2017-05-26
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
Document Information
Modified date:
01 September 2023