APAR status
Closed as program error.
Error description
Third parties using WS_FTP Pro are reporting issues while transferring multiple files to and from B2B. The SSP server is showing a lot of close_wait sessions. When they initiate the FTP job, they are able to establish the connection. They then attempt to either write or read a file but instead it sends us a FIN state, which puts them into a FIN_WAIT2 state. Some transfers are completed and some are not from the same TP. No errors are visible in the capture trace and ftp.log. Customer has SSP v3.4.3.
Local fix
RTC ID: 574722 SG / SG Circumvention: None
Problem summary
Users Affected: ALL Problem Description: FTP sessions from third parties are being disconnected Platforms Affected : ALL
Problem conclusion
RESOLUTION SUMMARY: A code fix is provided. DELIVERED IN: 5020603_7
Temporary fix
Comments
APAR Information
APAR number
IT19100
Reported component name
STR B2B INTEGRA
Reported component ID
5725D0600
Reported release
526
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-02-03
Closed date
2018-10-10
Last modified date
2018-10-16
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STR B2B INTEGRA
Fixed component ID
5725D0600
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.6","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
16 October 2018