Fixes are available
Fix packs for DataPower Service Gateway version 7.0
Fix packs for DataPower B2B Appliance version 7.0
Fix packs for DataPower Integration Appliance version 7.0
Fix packs for DataPower Gateway version 7.1
Fix packs for DataPower Gateway version 7.2
Fix packs for DataPower Gateway version 7.5
Fix packs for DataPower Gateway version 7.5.1
Fix packs for DataPower Gateway version 7.5.2
APAR status
Closed as program error.
Error description
In configurations using many SQL data sources, DataPower might spontaneously restart, generating a watchdog backtrace. This might be triggered by traffic or by accessing specific status providers, one of them being SystemUsage2Table. e.g. - WebGUI: Status / System / System Usage - CLI: show load - XML Management: SystemUsage2Table - SNMP: dpStatusSystemUsage2TableTable
Local fix
Avoid access specific status provider, e.g. - WebGUI: Status / System / System Usage - CLI: show load - XML Management: SystemUsage2Table - SNMP: dpStatusSystemUsage2TableTable
Problem summary
DataPower might unexpectedly hang and restart when services using SFTP, NFS or database connectivity are under heavy load.
Problem conclusion
Fix is available in 7.0.0.16, 7.1.0.13, 7.2.0.10, 7.5.0.4, 7.5.1.3 and 7.5.2.1 For a list of the latest fix packs available, please see: http://www-01.ibm.com/support/docview.wss?uid=swg21237631
Temporary fix
Comments
APAR Information
APAR number
IT17896
Reported component name
DATAPOWER
Reported component ID
DP1234567
Reported release
602
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-11-15
Closed date
2016-11-15
Last modified date
2016-11-22
APAR is sysrouted FROM one or more of the following:
IT14305
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
DATAPOWER
Fixed component ID
DP1234567
Applicable component levels
R700 PSN
UP
R710 PSN
UP
R720 PSN
UP
R750 PSN
UP
R751 PSN
UP
R752 PSN
UP
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS9H2Y","label":"IBM DataPower Gateways"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"602"}]
Document Information
Modified date:
26 September 2021