Fixes are available
APAR status
Closed as program error.
Error description
After IBM Spectrum Control upgrade in 5.2.11, it may be no longer possible to save the Alert Definition for Storage System. The Alert definition can be edited but the "save" button is greyed out. The problem occurs because the Alert Definition (Storage Subsystem-> General -> Status) for the Storage System was not done correctly during the upgrade in IBM Spectrum Control 5.2.11. This alert was set to trigger when the storage system is Unreachable. The value stored in the database for Unreachable storage system changed from 3 to -1. This change should have happened during migration, but did not. The alert cannot be saved because the Web-GUI validates all the values before enabling the Save button; since the Status alert value is invalid, shown in Web-GUI as red asterisk, the Save button is not enabled.
Local fix
1. In TPC Web-GUI -> Storage -> Block Storage Systems -> Select the storage subsystem -> Actions -> View Details 2. Then under General, click on Alerts. 3. On the right side, click on Definitions 4. Then choose Storage System -> General 5. The enable the "Status" alert and set it as "Unreachable" 6. Save.
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Control 5.2.11 users upgrading from a previous * * version * **************************************************************** * PROBLEM DESCRIPTION: * * After IBM Spectrum Control upgrade in 5.2.11, it may be no * * longer possible to save the Alert Definition for Storage * * System. The Alert definition can be edited but the "save" * * button is greyed out, and user was unable to save Storage * * subsystem alerts. * **************************************************************** * RECOMMENDATION: * * Apply fix maintenance when available * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following maintenance package: | refresh pack | 5.2-TIV-TPC-RP0013 - target March 2017 Fixed in IBM Spectrum Control 5.2.13 http://www.ibm.com/support/docview.wss?&uid=swg21320822 The target dates for future refresh packs do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT17688
Reported component name
TPC
Reported component ID
5608TPC00
Reported release
52B
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-10-27
Closed date
2017-01-20
Last modified date
2017-02-22
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
Install
Fix information
Fixed component name
TPC
Fixed component ID
5608TPC00
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSNE44","label":"Tivoli Storage Productivity Center"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"52B"}]
Document Information
Modified date:
24 June 2022