Fixes are available
APAR status
Closed as program error.
Error description
While collecting performance data from an SVC/V7000 cluster, a Null Pointer Exception is thrown while attempting to find and return the I/O group associated with an SVC node object. The following message displays in the performance monitor job log: 2016-10-24 17:18:31.562-0500 HWNPM2133W Performance data could not be collected for device <SVC_device_name> (<SVC_device_wwn>) due to an unknown error. The current samples are skipped. Performance monitor Trace log details: 2016-10-24 17:18:31.562-0500 CollThread5 CollectorThread processCollection FATAL Sample pass failed for device <svc_device_name> (<svc_device_wwn>) [<svc_device_ip_address>]. java.lang.NullPointerException at com.ibm.tpc.perf.base.CollLogicSvc.getIOGroup(CollLogicSvc.java: 3040) at com.ibm.tpc.perf.base.CollLogicSvc.postProcessNodes(CollLogicSvc .java:1205) at com.ibm.tpc.perf.base.CollLogicSvc.processSampPerfData(CollLogic Svc.java:971) at com.ibm.tpc.perf.base.CollLogic.summarize(CollLogic.java:2770) at com.ibm.tpc.perf.base.CollLogic.summarizePerfData(CollLogic.java :2396) at com.ibm.tpc.perf.base.CollLogic.performSamplePass(CollLogic.java :1479) at com.ibm.tpc.perf.base.CollectorThread.recoverableRun(CollectorTh read.java:1664) at com.ibm.tpc.perf.base.PmThread.run(PmThread.java:390) RECREATE STEPS: Observe skipped sample messages in SVC performance monitor tasks in 5.2.11 ________________________________________________________________ DB2 Version used for Server: N/A The defect is against component: 5608TPC00 performance monitoring Server/Manager build/release (TPC): 5.2.11 ________________________________________________________________ Problem as described by customer: Skipping samples/gaps in performance graphs Initial customer impact (low/med/high): med
Local fix
contact support
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Control 5.2.x users monitoring an SVC/V7000 * * cluster * **************************************************************** * PROBLEM DESCRIPTION: * * While collecting performance data from an SVC/V7000 cluster, * * a Null Pointer Exception is thrown while attempting to find * * and return the I/O group associated with an SVC node object. * **************************************************************** * RECOMMENDATION: * * Apply fix maintenance when available * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following maintenance package: | refresh pack | 5.2-TIV-TPC-RP0013 - target March 2017 Fixed in IBM Spectrum Control 5.2.13 http://www.ibm.com/support/docview.wss?&uid=swg21320822 The target dates for future refresh packs do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT17677
Reported component name
TPC
Reported component ID
5608TPC00
Reported release
52B
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-10-26
Closed date
2017-01-26
Last modified date
2017-01-26
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TPC
Fixed component ID
5608TPC00
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSNE44","label":"Tivoli Storage Productivity Center"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"52B"}]
Document Information
Modified date:
24 June 2022