Fixes are available
APAR status
Closed as program error.
Error description
IBM Spectrum Control fails to collect volume statistics for newly created SVC volumes resulting in skipped sample messaging. This is due to no snapshot being available for 4 new volumes until the next probe occurred 8 hours later. 2016-09-08 01:51:56.341 HWNPM2123I Performance data for resource timestamp 09/08/16 01:47:44 AM GMT+00:00 was collected and processed successfully. 4231 performance data records were inserted into the database repository. 2016-09-08 01:52:19.528 HWNPM2123I Performance data for resource timestamp 09/08/16 01:48:44 AM GMT+00:00 was collected and processed successfully. 4231 performance data records were inserted into the database repository. 2016-09-08 01:52:51.466 HWNPM4182W 4 of the volume statistics from the device agent were unrecognized and were not included in this sample interval. 2016-09-08 01:52:51.466 HWNPM4193W 4 of the volume-copy statistics from the device agent were unrecognized and were not included in this data collection interval. 2016-09-08 01:52:52.216 HWNPM2123I Performance data for resource timestamp 09/08/16 01:49:44 AM GMT+00:00 was collected and processed successfully. 4231 performance data records were inserted into the database repository. 2016-09-08 01:53:24.544 HWNPM4182W 4 of the volume statistics from the device agent were unrecognized and were not included in this sample interval. 2016-09-08 01:53:24.544 HWNPM4193W 4 of the volume-copy statistics from the device agent were unrecognized and were not included in this data collection interval. 2016-09-08 01:53:26.106 HWNPM2123I Performance data for resource timestamp 09/08/16 01:50:44 AM GMT+00:00 was collected and processed successfully. 8462 performance data records were inserted into the database repository. 2016-09-08 01:53:54.341 HWNPM4182W 4 of the volume statistics from the device agent were unrecognized and were not included in this sample interval. RECREATE STEPS: Create new SVC volumes; Spectrum Control fails to create snapshots for these volumes and they do not get detected until the next probe. ________________________________________________________________ DB2 Version used for Server: N/A The defect is against component: 5608TPC00 Server/Manager build/release (TPC): 5.2.11 ________________________________________________________________ Problem as described by customer: Missing SVC performance statistics Initial customer impact (low/med/high): High
Local fix
Apply fixing release when available.
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Control 5.2.x users collecting volume * * statistics for newly created SVC volumes * **************************************************************** * PROBLEM DESCRIPTION: * * IBM Spectrum Control fails to collect volume statistics for * * newly created SVC volumes resulting in skipped sample * * messaging. This is due to no snapshot being available for 4 * * new volumes until the next probe occurred 8 hours later. * **************************************************************** * RECOMMENDATION: * * Apply fix maintenance when available. * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following maintenance package: | refresh pack | 5.2-TIV-TPC-RP0012 - target November 2016 Fixed in IBM Spectrum Control 5.2.12. http://www.ibm.com/support/docview.wss?&uid=swg21320822 The target dates for future refresh packs do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT17013
Reported component name
TPC
Reported component ID
5608TPC00
Reported release
52B
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-09-12
Closed date
2016-10-12
Last modified date
2016-10-12
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
DISK
Fix information
Fixed component name
TPC
Fixed component ID
5608TPC00
Applicable component levels
R528 PSY
UP
R529 PSY
UP
R52A PSY
UP
R52B PSY
UP
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SS5R93","label":"IBM Spectrum Control"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"52B"}]
Document Information
Modified date:
23 March 2022