Direct links to fixes
6.3.6.000-TIV-TSMRPT-AGENT-Linux
6.3.6.000-TIV-TSMRPT-AGENT-AIX
6.3.6.000-TIV-TSMRPT-AIX
6.3.6.000-TIV-TSMRPT-AGENT-Windows
6.3.6.000-TIV-TSMRPT-Linuxx86
6.3.6.000-TIV-TSMRPT-Linuxx86_64
6.3.6.000-TIV-TSMRPT-WindowsI32
6.3.6.000-TIV-TSMRPT-WindowsX64
6.3.6.000-TIV-TSMAC-WindowsX64
6.3.6.000-TIV-TSMAC-WindowsI32
6.3.6.000-TIV-TSMAC-SolarisSPARC
6.3.6.000-TIV-TSMAC-Linuxx86
6.3.6.000-TIV-TSMAC-Linuxs390x
6.3.6.000-TIV-TSMAC-AIX
6.3.6.000-TIV-TSMALL-SolarisSPARC
6.3.6.000-TIV-TSMALL-WindowsX64
6.3.6.000-TIV-TSMSTA-WindowsI32
6.3.6.000-TIV-TSMALL-HP-UX
6.3.6.000-TIV-TSMALL-Linuxppc64
6.3.6.000-TIV-TSMALL-AIX
6.3.6.000-TIV-TSMALL-Linuxs390x
6.3.6.000-TIV-TSMALL-Linuxx86_64
7.1.6.000-TIV-TSMSRV-Linuxs390x
7.1.6.000-TIV-TSMSRV-Linuxppc64
7.1.6.000-TIV-TSMSRV-WIN
7.1.6.000-TIV-TSMSRV-SolarisSPARC
7.1.6.000-TIV-TSMSRV-Linuxx86_64
7.1.6.000-TIV-TSMSRV-HP-UX
7.1.6.000-TIV-TSMSRV-AIX
IBM Spectrum Protect Server V7.1 Fix Pack 6 (7.1.6.000) Downloads
IBM Tivoli Storage Manager V6.3 Fix Pack 6 (6.3.6.000) Server Downloads
APAR status
Closed as program error.
Error description
When using IBM Spectrum Protect Server version 7.1.4.x or higher, certain restore or retrieve operations are unsuccessful. The following error message is displayed on the Backup-Archive Client and written to the dsmerror.log file: ANS4035W File '<filename>' currently unavailable on server. A corresponding message is written to the IBM Spectrum Protect Server activity log: ANE4035W (Session: <nnn>, Node: <nodename>) File '<filename>' currently unavailable on server. (SESSION: <nnn>) This problem occurs when all of the following conditions are true: * The IBM Spectrum Protect Server version is 7.1.4.x or higher 7.1.x.x * The Backup-Archive Client version is 6.3.x.x or higher fix pack, release, or version * Client option TAPEPROMPT YES is in effect (Note that TAPEPROMPT NO is the default value) * The data being restored resides in a tape storage pool * The tape(s) needed for the restore are available to the Spectrum Protect Server This problem is also known to occur with older Backup-Archive Client versions. These client versions have reached EOS (End of Service) or EOL (End of Life) or are otherwise not officially supported with the 7.1 server; however blocking restore or retrieve operations by older client versions is not intended. When using client version 6.2.x.x or older to restore or retrieve data from tape on IBM Spectrum Protect Server version 7.1.4.x or higher, the problem can occur when either of the following conditions are true: * The Backup-Archive Client is one of the following versions and TAPEPROMPT YES is in effect: - 6.2.2.0 or higher 6.2.x.x - 6.1.4.0 or higher 6.1.x.x * The Backup-Archive Client is one of the following versions and the VERBOSE option is in effect: - 6.2.1.x or lower 6.2.x.x - 6.1.3.x or lower 6.1.x.x - 5.5.x.x or lower release or version Attention: Information regarding EOS, EOL or unsupported client and server combinations does not imply any change in the support status of these combinations. | MDVREGR 7.1.4.0-TIV_5698MSV | IT11750
Local fix
Choose one of the following operational circumventions based on the Backup-Archive Client version you are using. * Use the client option TAPEPROMPT NO if you encounter this problem with any of these client versions: - 6.3.x.x or higher release or version - 6.2.2.0 or higher 6.2.x.x - 6.1.4.0 or higher 6.1.4.x * Use the client option QUIET if you encounter this problem with any of these client versions: - 6.2.1.x or lower 6.2.x.x - 6.1.3.x or lower 6.1.x.x - 5.5.x.x or lower release or version Attention: Information regarding EOS, EOL or unsupported client and server combinations does not imply any change in the support status of these combinations.
Problem summary
**************************************************************** * USERS AFFECTED: * * All Tivoli Storage Manager server users. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be * * fixed in level 6.3.6 and 7.1.6. Note that this is subject to * * change at the * * discretion of IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms: AIX, HP-UX, Solaris, Linux, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IT15117
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
71A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-05-05
Closed date
2016-05-24
Last modified date
2016-05-24
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R63A PSY
UP
R63H PSY
UP
R63L PSY
UP
R63S PSY
UP
R63W PSY
UP
R71A PSY
UP
R71H PSY
UP
R71L PSY
UP
R71S PSY
UP
R71W PSY
UP
Document Information
Modified date:
26 September 2021