Direct links to fixes
6.3.6.000-TIV-TSMRPT-AGENT-Linux
6.3.6.000-TIV-TSMRPT-AGENT-AIX
6.3.6.000-TIV-TSMRPT-AIX
6.3.6.000-TIV-TSMRPT-AGENT-Windows
6.3.6.000-TIV-TSMRPT-Linuxx86
6.3.6.000-TIV-TSMRPT-Linuxx86_64
6.3.6.000-TIV-TSMRPT-WindowsI32
6.3.6.000-TIV-TSMRPT-WindowsX64
6.3.6.000-TIV-TSMAC-WindowsX64
6.3.6.000-TIV-TSMAC-WindowsI32
6.3.6.000-TIV-TSMAC-SolarisSPARC
6.3.6.000-TIV-TSMAC-Linuxx86
6.3.6.000-TIV-TSMAC-Linuxs390x
6.3.6.000-TIV-TSMAC-AIX
6.3.6.000-TIV-TSMALL-SolarisSPARC
6.3.6.000-TIV-TSMALL-WindowsX64
6.3.6.000-TIV-TSMSTA-WindowsI32
6.3.6.000-TIV-TSMALL-HP-UX
6.3.6.000-TIV-TSMALL-Linuxppc64
6.3.6.000-TIV-TSMALL-AIX
6.3.6.000-TIV-TSMALL-Linuxs390x
6.3.6.000-TIV-TSMALL-Linuxx86_64
7.1.6.000-TIV-TSMSRV-Linuxs390x
7.1.6.000-TIV-TSMSRV-Linuxppc64
7.1.6.000-TIV-TSMSRV-WIN
7.1.6.000-TIV-TSMSRV-SolarisSPARC
7.1.6.000-TIV-TSMSRV-Linuxx86_64
7.1.6.000-TIV-TSMSRV-HP-UX
7.1.6.000-TIV-TSMSRV-AIX
IBM Spectrum Protect Server V7.1 Fix Pack 6 (7.1.6.000) Downloads
IBM Tivoli Storage Manager V6.3 Fix Pack 6 (6.3.6.000) Server Downloads
APAR status
Closed as program error.
Error description
Slow performance is observed for an operation involving the mount of tape volumes in a library of type SCSI and VTL. The actlog and QUERY MOUNT commands show that it takes unexpectedly long, up to several minutes, for tape volumes to be mounted for the operation. There may be various other reasons for volume mount delays also affecting the operations performance. To verify whether this APAR (also) applies a server trace with flags PVR MMS is needed. It will show multiple repeats of the following sequence: 14:45:19.964 [15477][pvr.c][11634][PvrOpenAutoDevice]: Library SCSILIB1 opened with handle 16 success 14:45:19.964 [15477][mmsscsi.c][12945][OpenAutoDevice]:Open failed for changerdevicefile1 with open handle 16 and return code 0. [ ... 5 second delay ... ] 14:45:24.964 [15477][mmsscsi.c][12990][OpenAutoDevice]:Open changerdevicefile1 successful with handle 16. As seen above, the library object is successfully opened followed by an open failure for its associated device file. Then there is a 5 second delay until the associated device file is successfully opened. IBM Spectrum Protect server versions affected: 7.1.5 on all supported platforms Initial Impact: Medium Additional Keywords: tsm server performance tape mount spectrum protect
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All Tivoli Storage Manager server users of tape libraries. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in level 7.1.6. * * Note that this is subject to change at the discretion of * * IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms: AIX, HP-UX, Solaris, Linux, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IT15086
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
71L
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-05-04
Closed date
2016-05-05
Last modified date
2016-05-05
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
Document Information
Modified date:
05 May 2016