IBM Support

IT14951: AUTOMATIC DEPLOYMENT OF 7.1.4.0 CLIENT ON AIX FAILS WITH GSKIT INSTALL FAILURE

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Automatic Backup-Archive client deployment of the 7.1.4.0 client
    for AIX, will fail with following errors:
    
    ANS4264E The deployment manager failed to install
    the backup-archive client.
    ANS4299E  architecture, schedule_name, domain_name: The
    client deployment failed. The previous event causing the failure
    is:
    4210.
    
    In the setup.log :
    
    Pre-installation Failure/Warning Summary
    ----------------------------------------
    Name                      Level           Pre-installation
    Failure/Warning
    ----------------------------------------------------------------
    --------
    -------
    tivoli.tsm.client.api.64b 7.1.4.0         Requisite failure
    GSKit8.gskcrypt64.ppc.rte 8.0.50.44       Not found on the
    installation
    media
    GSKit8.gskssl64.ppc.rte   8.0.50.44       Not found on the
    installation
    media
    
    The setup.txt is configured to install:
    GSKit8.gskcrypt64.ppc.rte 8.0.50.44
    GSKit8.gskssl64.ppc.rte 8.0.50.44
    
    but the 7.1.4.0 client actually supplies:
    
    GSKit8.gskcrypt64.ppc.rte 8.0.50.52
    GSKit8.gskssl64.ppc.rte 8.0.50.52
    
    Tivoli Storage Manager Versions Affected:
    Tivoli Storage Manager Client: 7.1.4.0 on AIX platform
    
    | MDVREGR 7.1.4.0-TIV_5698MCL |
    
    Initial Impact: Medium
    
    
    Additional Keywords: SP TSM Spectrum Protect deployment gskit
    AIX version install failure
    

Local fix

  • Install or upgrade the 7.1.4 client manually on the client host
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Backup-archive client version 7.1.4 automatic deployment     *
    * running on AIX platform.                                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in level 7.1.6. Note that this is      *
    * subject to change at the discretion of IBM.                  *
    ****************************************************************
    *
    

Problem conclusion

  • TSM package for AIX platform contained incorrect service
    libraries version. The package components version is now correct
    and deployment installation works as expected.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT14951

  • Reported component name

    TSM CLIENT

  • Reported component ID

    5698ISMCL

  • Reported release

    71A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-04-26

  • Closed date

    2016-06-13

  • Last modified date

    2016-06-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • deploy
    

Fix information

  • Fixed component name

    TSM CLIENT

  • Fixed component ID

    5698ISMCL

Applicable component levels

  • R71A PSY

       UP

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"71A","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
11 January 2022