Direct links to fixes
APAR status
Closed as program error.
Error description
7.1.x server on s390x Linux can crash during startup whilst in the process of initialization of an ACSLS library. Server reports in the foreground during startup: (example is from Linux platform) ANR2803I License manager started. ANR2560I Schedule manager started. ANR2828I Server is licensed to support IBM System Storage Archive Manager. ANR2828I Server is licensed to support Tivoli Storage Manager Basic Edition. ANR2828I Server is licensed to support Tivoli Storage Manager Extended Edition. ANR0993I Server initialization complete. ANR0916I TIVOLI STORAGE MANAGER distributed by Tivoli is now ready for use. Segmentation fault (core dumped) On Linux platform, getcoreinfo.txt will report: #0 0x000003fffb6dd250 in vfprintf@@GLIBC_2.4 () #1 0x000003fffb700362 in vsprintf@@GLIBC_2.4 () #2 0x000003fffb6e4a20 in sprintf@@GLIBC_2.4 () #3 0x0000000080cfcb78 in ml_start_message () #4 0x0000000080cfc20a in ml_log_event () #5 0x0000000080cfa7ae in cl_ipc_write () #6 0x0000000080cff67a in acs_ipc_write () #7 0x0000000080cf4176 in acs_send_request () #8 0x0000000080cef5b8 in acs_query_server () #9 0x0000000080743dd6 in Acsls_QueryServer #10 0x0000000080ca0a54 in BuildAcsConfig #11 0x0000000080ca495e in PerformInit #12 0x0000000080ca676c in InitThread #13 0x0000000080c22452 in StartThread #14 0x000003fffded937a in start_thread () #15 0x000003fffb77a92a in thread_start () ssi and mini_el are 64bit executables, whereas they should be 32bit to allow initialization to complete. # file ssi ssi: ELF 64-bit MSB executable, IBM S/390, version 1 (SYSV), for GNU/Linux 2.6.4, dynamically linked (uses shared libs), not stripped # file mini_el mini_el: ELF 64-bit MSB executable, IBM S/390, version 1 (SYSV), for GNU/Linux 2.6.4, dynamically linked (uses shared libs), not stripped Tivoli Storage Manager Versions Affected: Tivoli Storage Manager Server: 7.1.x on s390x Linux platform Initial Impact: Medium Additional Keywords: SP TSM Spectrum Protect core crash abend acsls
Local fix
Use 32bit versions of "ssi" and "mini_el" from a 6.3.x.x server, or uninstall the 7.1.x device driver and install 6.3.x version.
Problem summary
**************************************************************** * USERS AFFECTED: * * All Tivoli Storage Manager server users of the ACSLS * * libraries. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in level 7.1.6. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms: Linux s390x
Temporary fix
Comments
APAR Information
APAR number
IT14881
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
71L
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-04-21
Closed date
2016-04-25
Last modified date
2016-04-25
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.3","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
25 April 2016