Direct links to fixes
IBM Spectrum Control 5.2.11 - Windows Server
IBM Spectrum Control 5.2.11 - Linux Server
IBM Spectrum Control 5.2.11 - AIX Server
IBM Spectrum Control 5.2.11 - Agent
IBM Spectrum Control V5.2.11 (August 2016)
IBM Spectrum Control V5.2.12 (November 2016)
IBM Spectrum Control V5.2.13 (March 2017)
IBM Spectrum Control V5.2.14 (May 2017)
IBM Spectrum Control V5.2.15 (August 2017)
IBM Spectrum Control V5.2.15.2 (November 2017)
IBM Spectrum Control V5.2.16 (March 2018)
IBM Spectrum Control V5.2.17 (May 2018)
APAR status
Closed as program error.
Error description
Monitoring Agent for TPC displays both old and new status and state for the same disk drive in TEP console. For example, the TEP console might show 'Unreachable' and 'Normal' status for the same disk drive. Additionally, TEP displays "Error" and "OK" state for it. The old entry is persisted until the retention job deletes it (depends on the retention interval set under Settings->History retention-> Data for missing resources: default is set to 2 weeks ). The problem is present in the DISKDRIVE view because it doesn't contain the DETECTABLE condition. This APAR introduces the use of the DETECTABLE field to the underlying tables to fix this issue.
Local fix
Lower the retention interval set under Settings->History retention-> Data for missing resources and upgrade to newest version to fix the root cause.
Problem summary
**************************************************************** * USERS AFFECTED: * * Customers using Monitoring Agent for TPC or IBM Spectrum * * Control 5.2.x. * **************************************************************** * PROBLEM DESCRIPTION: * * ITM TPC Agent displays both 'Unreachable' and 'Normal' * * status for the same disk drive "U2107.D01.RJ26917-P1-D3". * * ITM TPC Agent uses the exposed views like * * TPCREPORT.STORAGESUBSYSTEM or TPCREPORT.DISKDRIVE to query * * the disk data and view DISKDRIVE contains incorrect data * **************************************************************** * RECOMMENDATION: * * Apply fix maintenance when available. * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following maintenance package: | refresh pack | 5.2-TIV-TPC-RP0011 - target August 2016 Fixed in IBM Spectrum Control 5.2.11. http://www.ibm.com/support/docview.wss?&uid=swg21320822 The target dates for future refresh packs do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT14395
Reported component name
TPC
Reported component ID
5608TPC00
Reported release
521
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-03-21
Closed date
2016-05-31
Last modified date
2016-05-31
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
DISK
Fix information
Fixed component name
TPC
Fixed component ID
5608TPC00
Applicable component levels
R520 PSY
UP
R521 PSY
UP
R529 PSY
UP
R52A PSY
UP
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Document Information
Modified date:
22 February 2022