Direct links to fixes
6.3.6.000-TIV-TSMRPT-AGENT-Linux
6.3.6.000-TIV-TSMRPT-AGENT-AIX
6.3.6.000-TIV-TSMRPT-AIX
6.3.6.000-TIV-TSMRPT-AGENT-Windows
6.3.6.000-TIV-TSMRPT-Linuxx86
6.3.6.000-TIV-TSMRPT-Linuxx86_64
6.3.6.000-TIV-TSMRPT-WindowsI32
6.3.6.000-TIV-TSMRPT-WindowsX64
6.3.6.000-TIV-TSMAC-WindowsX64
6.3.6.000-TIV-TSMAC-WindowsI32
6.3.6.000-TIV-TSMAC-SolarisSPARC
6.3.6.000-TIV-TSMAC-Linuxx86
6.3.6.000-TIV-TSMAC-Linuxs390x
6.3.6.000-TIV-TSMAC-AIX
6.3.6.000-TIV-TSMALL-SolarisSPARC
6.3.6.000-TIV-TSMALL-WindowsX64
6.3.6.000-TIV-TSMSTA-WindowsI32
6.3.6.000-TIV-TSMALL-HP-UX
6.3.6.000-TIV-TSMALL-Linuxppc64
6.3.6.000-TIV-TSMALL-AIX
6.3.6.000-TIV-TSMALL-Linuxs390x
6.3.6.000-TIV-TSMALL-Linuxx86_64
7.1.6.000-TIV-TSMSRV-Linuxs390x
7.1.6.000-TIV-TSMSRV-Linuxppc64
7.1.6.000-TIV-TSMSRV-WIN
7.1.6.000-TIV-TSMSRV-SolarisSPARC
7.1.6.000-TIV-TSMSRV-Linuxx86_64
7.1.6.000-TIV-TSMSRV-HP-UX
7.1.6.000-TIV-TSMSRV-AIX
IBM Spectrum Protect Server V7.1 Fix Pack 6 (7.1.6.000) Downloads
IBM Tivoli Storage Manager V6.3 Fix Pack 6 (6.3.6.000) Server Downloads
APAR status
Closed as program error.
Error description
Error Description: The Tivoli Storage Manager Server will display the following error when the Backup Archive client attempts to selectively backup or archive a file which is managed by the Hierarchical Storage Manager (HSM) client and which already has a backup copy : ANR9999D_xxx DoBackMigr(smnode.c:18426) Thread<yyyy>: Bitfile not found for BackMigr, session xxxx, client HSMNODE (LINUX86), bitfile < bitfile >. (SESSION: nnnn) In order to see this issue, the HSM node has had it's data replicated to a server which is now it's primary server and a backup of the file already exists, so an attempt is made to clone the file from backup storage. The HSM client will be able to recall the data successfully, but it will not be possible to restore the data using the Backup Archive client. Tivoli Storage Manager Versions Affected: All Supported versions of Tivoli Storage Manager Server and IBM Spectrum Protect on all operating systems Customer/L2 Diagnostics (If Applicable) Using the Backup Archive client and running the "dsmc selective" or "dsmc archive" command (or using the Backup Archive client GUI) against an HSM migrated file which already has a backup copy will display the following error : ANS1999E Selective processing of '/AnyDir/AnyHSMFile' stopped. ANS1314E File data currently unavailable on server At the same time, the following is logged within the activity log on the server for the client session : ANR9999D_xxx DoBackMigr(smnode.c:18426) Thread<yyyy>: Bitfile not found for BackMigr, session xxxx, client HSMNODE (LINUX86), bitfile < bitfile >. (SESSION: nnnn) This problem is caused by replication which aggregates HSM-migrated files from the source server to the target server. You then make the target server as the primary server for that data and using the Backup Archive client to either backup or archive a migrated file, where the storage pool in which the migrated file resides is distinct from the storage pool to where the file is to be archived or backed up. This causes the Tivoli Storage Manager server to clone the file to the storage pool which fails with the above error. The other necessary condition to experience this problem is to use the "dsmigfs update" to update the HSM clients dsmmigfstab file to point to the target replication server before attempting the backup or archive of the migrated file. This problem will be seen in all server levels that support replication. The file in question can still be recalled successfully using the HSM client, but an attempt to restore the file using the Backup Archive client will display : ANS1302E No objects on server match query. If restoring the data, nothing else is logged in the activity log on the server apart from the session starting and ending. The data itself is not damaged on the server, but is simply not accessible. Initial Impact: Low|Medium|High High Additional Keywords: TSM, Spectrum Protect, replication, hsm
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All Tivoli Storage Manager server users. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in levels * * 6.3.6 and 7.1.6. * * Note that this is subject to change at the discretion of * * IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms: AIX, HP-UX, Solaris, Linux, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IT13818
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
71L
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-02-17
Closed date
2016-04-04
Last modified date
2016-04-04
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
Document Information
Modified date:
04 April 2016