Direct links to fixes
7.1.5.000-TIV-TSMSRV-AIX
7.1.5.000-TIV-TSMSRV-HP-UX
7.1.5.000-TIV-TSMSRV-Linuxppc64
7.1.5.000-TIV-TSMSRV-Linuxs390x
7.1.5.000-TIV-TSMSRV-Linuxx86_64
7.1.5.000-TIV-TSMSRV-SolarisSPARC
7.1.5.000-TIV-TSMSRV-WIN
6.3.6.000-TIV-TSMALL-Linuxx86_64
6.3.6.000-TIV-TSMALL-Linuxs390x
6.3.6.000-TIV-TSMALL-AIX
6.3.6.000-TIV-TSMALL-Linuxppc64
6.3.6.000-TIV-TSMALL-HP-UX
6.3.6.000-TIV-TSMSTA-WindowsI32
6.3.6.000-TIV-TSMALL-WindowsX64
6.3.6.000-TIV-TSMALL-SolarisSPARC
6.3.6.000-TIV-TSMAC-AIX
6.3.6.000-TIV-TSMAC-Linuxs390x
6.3.6.000-TIV-TSMAC-Linuxx86
6.3.6.000-TIV-TSMAC-SolarisSPARC
6.3.6.000-TIV-TSMAC-WindowsI32
6.3.6.000-TIV-TSMAC-WindowsX64
6.3.6.000-TIV-TSMRPT-WindowsX64
6.3.6.000-TIV-TSMRPT-WindowsI32
6.3.6.000-TIV-TSMRPT-Linuxx86_64
6.3.6.000-TIV-TSMRPT-Linuxx86
6.3.6.000-TIV-TSMRPT-AGENT-Windows
6.3.6.000-TIV-TSMRPT-AIX
6.3.6.000-TIV-TSMRPT-AGENT-AIX
6.3.6.000-TIV-TSMRPT-AGENT-Linux
IBM Spectrum Protect Server V7.1 Fix Pack 5 (7.1.5.000) Downloads
IBM Tivoli Storage Manager V6.3 Fix Pack 6 (6.3.6.000) Server Downloads
APAR status
Closed as program error.
Error description
The IBM Spectrum Protect server may crash after encountering an ANR8944E error. The server does not make a proper check in the BackupBatch() function. Customer/L2 Diagnostics (if applicable) ANR8944E Hardware or media error on drive RMT12 (/dev/rmt12) with volume S02482(OP=WRITE, Error Number= 110, CC=0, KEY=03, ASC=09, ASCQ=00, SENSE=F0.00.03.00.04.00.00.58.00.00.00.00.09.00.86.0A.50- .21.00.00.00.03.01.31.08.0A.41.00.A2.E4.0A.1F.DE.58.30.2- 3.3F.58.32.01.C5.58.32.FE.ED.00.00.73.BB.A5.05.D2.D8.36.- 00.00.00.00.20.7A.2A.02.2C.2D.42.E6.40.00.00.00.20.00.38- .38.33.20.20.20.20.00.A0.42.4A.E2.F0.F2.F4.F8.F2.03.00.0- 2.81.60.02.02, Description=An undetermined error has occurred). Refer to the IBM Tivoli Storage Manager documentation on I/O error code descriptions. Call stack from the core: Segmentation fault in BackupBatch at 0x100d35b18 ($t2154047) 0x100d35b18 (BackupBatch+0x578) e8040000 ld r0,0x0(r4) (dbx) where BackupBatch(??) at 0x100d35b18 BackupCluster(??, ??) at 0x100d337e8 DfBackupPoolThread(??) at 0x100d32b28 StartThread(0x0) at 0x10000d670 (dbx) q *NOTE* There may not be a core entry in the AIX errpt Platforms affected: AIX Linux HP Solaris Windows Initial Impact: Medium Additional Keywords: crash abend Tivoli Storage Manager core
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All Tivoli Storage Manager server users. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is projected * * to be fixed in levels 6.3.6 and 7.1.5. * * Note that this is subject to change at the discretion of * * IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms: AIX, HP-UX, Linux, Solaris, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IT13695
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
71A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-02-09
Closed date
2016-02-12
Last modified date
2016-02-12
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
Document Information
Modified date:
28 August 2023