Fixes are available
Fix packs for DataPower B2B Appliance version 6.0
Fix packs for DataPower Integration Appliance version 6.0
Fix packs for DataPower Service Gateway version 6.0
Fix packs for DataPower Service Gateway version 6.0.1
Fix packs for DataPower B2B Appliance version 6.0.1
Fix packs for DataPower Integration Appliance version 6.0.1
Fix packs for DataPower Service Gateway version 7.0
Fix packs for DataPower B2B Appliance version 7.0
Fix packs for DataPower Integration Appliance version 7.0
Fix packs for DataPower Gateway version 7.1
Fix packs for DataPower Gateway version 7.2
APAR status
Closed as program error.
Error description
Status providers may output incorrect information when requested in management interfaces. Error reports may also cause an unexpected restart when generated.
Local fix
Problem summary
Affected are customers having physical appliances. Due to an issue in the "test hardware" CLI command, the output might appear invalid and/or the appliance might experience an immediate restart. This command is also called during the Error Report gathering, so this action can trigger the problem, too.
Problem conclusion
Fix is available in 6.0.0.18, 6.0.1.14, 7.0.0.11, 7.1.0.8 and 7.2.0.3 The affected diagnostic feature was introduced in the April 2015 fixpack. Previous versions (if any) are not affected. For a list of the latest fix packs available, please see: http://www-01.ibm.com/support/docview.wss?uid=swg21237631
Temporary fix
Comments
APAR Information
APAR number
IT12556
Reported component name
DATAPOWER
Reported component ID
DP1234567
Reported release
601
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-12-02
Closed date
2016-01-25
Last modified date
2016-02-01
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
DATAPOWER
Fixed component ID
DP1234567
Applicable component levels
R600 PSN
UP
R601 PSN
UP
R700 PSN
UP
R710 PSN
UP
R720 PSN
UP
Document Information
Modified date:
11 February 2022