Direct links to fixes
APAR status
Closed as program error.
Error description
An incomplete PGP file is uploaded by the producer. When that happens, the FileGatewayRoutePGPUnpackageDocument BP halts with a status of "Error" at the PGP Unpackage Service step. The parent BP, FileGatewayMailboxRouteArrivedFile, waits in State "Active" with Status "Sucess" until a timeout is reached. Prior to the timeout, the SFG Arrived File tab on the Activity screen shows the file as "Determining" or "Routing," depending on the version, with Deliver Status "Not Available." After the timeout, the parent shows as ending with status "Success," but on the SFG Arrived File tab, the route shows as "Failed" with Delivery Status "Not Available." The Arrived File Events screen shows the following errors: FG_0250 error "ERROR: Failed BP 'FileGatewayRoutePGPUnpackageDocument' to extract PGP layer with workflow [<WFID>]. FG_0650 with "Extract PGP layer failed for file <file name> with error Execution of bp [FileGatewayRoutePGPUnpackageDocument] failed, wfid:<WFID>. FG_0455 Arrived File is now failed while Routing with error message: Execution of bp [FileGatewayRoutePGPUnpackageDocument] failed, wfid:<WFID>.
Local fix
STRRTC - 473509 NM / NM Circumvention: Insert the below BPML into the existing version of the FileGatewayRoutePGPUnpackageDocument BP between the line that reads: <assign name="Assign" to="PrimaryDocument" from="PGP/Document/@SCIObjectID"/> and the line that reads: </sequence> After that, change the new version to be the default. This will not prevent the BP from failing, but will get it to report back to the parent BP so that the final failure does not have to wait until a timeout occurs. <onFault> <sequence> <assign to="Error">True</assign> </sequence> </onFault>
Problem summary
Users Affected: Sterling File Gateway users receiving PGP files Problem Description: If a corrupt PGP file is received from a trading partner, it can cause Sterling File Gateway to not signal that there was an error processing this file for the length of time it waits on a business process to complete. Platforms Affected: All
Problem conclusion
Resolution Summary: A code fix has been provided. Delivered In: 5020500_10
Temporary fix
Comments
APAR Information
APAR number
IT11800
Reported component name
STR FILE GATEWA
Reported component ID
5725D0700
Reported release
225
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2015-10-15
Closed date
2015-10-30
Last modified date
2015-11-23
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STR FILE GATEWA
Fixed component ID
5725D0700
Applicable component levels
R225 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS4TGX","label":"IBM Sterling File Gateway"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"2.2","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
23 November 2015