Direct links to fixes
APAR status
Closed as program error.
Error description
After upgrading from V5.2.4.1 to V5.2.5.0_8 the user sees the following error when running a business process that uses a B2B Mail Client adapter call to collect emails: Status Report: "Service returns NONE as basic status" The error in the b2bmailclient.log is: [2015-10-12 05:19:53.465] ERROR LaunchMailProcessingService, an error occurred. Please examine the mail server logs and messages for the error [2015-10-12 05:19:53.465] ERROR [1444641593465] Array index out of range: 0 [2015-10-12 05:19:53.465] ERRORDTL [1444641593465]java.lang.ArrayIndexOutOfBoundsException: Array index out of range: 0 at com.sterlingcommerce.woodstock.services.b2bmailsvs.LaunchMailPro cessingService.run(LaunchMailProcessingService.java:137) at com.sterlingcommerce.woodstock.services.b2bmailsvs.SimpleMailCli ent.processData(SimpleMailClient.java:155) at com.sterlingcommerce.woodstock.workflow.activity.engine.Activity EngineHelper.invokeService(ActivityEngineHelper.java:1818) at com.sterlingcommerce.woodstock.workflow.activity.engine.Activity EngineHelper.nextMainLogic(ActivityEngineHelper.java:631) at com.sterlingcommerce.woodstock.workflow.activity.engine.Activity EngineHelper.next(ActivityEngineHelper.java:362) at com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListe ner.doWork(WorkFlowQueueListener.java:459) at com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListe ner.run(WorkFlowQueueListener.java:240) at com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListe ner.onMessage(WorkFlowQueueListener.java:197) at com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListe ner.onMessage(WorkFlowQueueListener.java:184) at com.sterlingcommerce.woodstock.workflow.queue.wfTransporter.run( wfTransporter.java:444) at com.sterlingcommerce.woodstock.workflow.queue.BasicExecutor$Work er.run(BasicExecutor.java:529) at java.lang.Thread.run(Thread.java:795)
Local fix
STRRTC - 479730 SB/SB Circumvention: NONE
Problem summary
Users Affected: All Problem Description: B2B Mail Client adapter fails when fetching mail message which has null or blank From: field. ArrayIndexOutOfBounds exception is seen in B2BmailClient log. Platforms Affected: All
Problem conclusion
Resolution Summary: A code fix has been provided. Delivered In: 5020500_10
Temporary fix
Comments
APAR Information
APAR number
IT11716
Reported component name
STR B2B INTEGRA
Reported component ID
5725D0600
Reported release
525
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2015-10-12
Closed date
2015-11-05
Last modified date
2015-11-19
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STR B2B INTEGRA
Fixed component ID
5725D0600
Applicable component levels
R525 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.5","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
19 November 2015