Direct links to fixes
6.3.6.000-TIV-TSMRPT-AGENT-Linux
6.3.6.000-TIV-TSMRPT-AGENT-AIX
6.3.6.000-TIV-TSMRPT-AIX
6.3.6.000-TIV-TSMRPT-AGENT-Windows
6.3.6.000-TIV-TSMRPT-Linuxx86
6.3.6.000-TIV-TSMRPT-Linuxx86_64
6.3.6.000-TIV-TSMRPT-WindowsI32
6.3.6.000-TIV-TSMRPT-WindowsX64
6.3.6.000-TIV-TSMAC-WindowsX64
6.3.6.000-TIV-TSMAC-WindowsI32
6.3.6.000-TIV-TSMAC-SolarisSPARC
6.3.6.000-TIV-TSMAC-Linuxx86
6.3.6.000-TIV-TSMAC-Linuxs390x
6.3.6.000-TIV-TSMAC-AIX
6.3.6.000-TIV-TSMALL-SolarisSPARC
6.3.6.000-TIV-TSMALL-WindowsX64
6.3.6.000-TIV-TSMSTA-WindowsI32
6.3.6.000-TIV-TSMALL-HP-UX
6.3.6.000-TIV-TSMALL-Linuxppc64
6.3.6.000-TIV-TSMALL-AIX
6.3.6.000-TIV-TSMALL-Linuxs390x
6.3.6.000-TIV-TSMALL-Linuxx86_64
7.1.4.000-TIV-TSMSRV-WIN
7.1.4.000-TIV-TSMSRV-SolarisSPARC
7.1.4.000-TIV-TSMSRV-Linuxx86_64
7.1.4.000-TIV-TSMSRV-Linuxs390x
7.1.4.000-TIV-TSMSRV-Linuxppc64
7.1.4.000-TIV-TSMSRV-HP-UX
7.1.4.000-TIV-TSMSRV-AIX
IBM Spectrum Protect Server V7.1 Fix Pack 4 (7.1.4.000) Downloads
IBM Tivoli Storage Manager V6.3 Fix Pack 6 (6.3.6.000) Server Downloads
APAR status
Closed as program error.
Error description
The following errors can be reported when tapes are mounted and dismounted: ANR8311E An I/O error occurred while accessing drive LTODRIVE-6 (mt6.2.3.4) for QUERYLBP operation, errno = 0, rc = 0. ANR8311E An I/O error occurred while accessing drive LTODRIVE-2 (mt2.2.3.4) for QUERYAPPENDONLY operation, errno = 0, rc = 0. Tivoli Storage Manager passthru device driver determines a tape drive as a non-IBM tape device when an IBM tape drive has a product ID of ULTRIUM-HH4, ULTRIUM-HH5, ULTRIUM-HH6, or ULTRIUM-HH7 on Windows platform. As a result the wrong code path is taken in the Tivoli Storage Manager server when running commands against these tape drives leading to the ANR8311E error. This issue will only impact IBM tape drives with the device ID strings listed above. Despite the errors being reported, no negative impact to tape operations are encountered. Tivoli Storage Manager Versions Affected: 6.3.x.x and 7.1.x.x Tivoli Storage Manager Server on Windows Initial Impact: Low Additional Keywords: TSM
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All Tivoli Storage Manager Windows server users of IBM half * * high LTO tape drives. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is projected * * to be fixed in levels 6.3.6 and 7.1.4. * * Note that this is subject to change at the discretion of * * IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms: Windows.
Temporary fix
Comments
APAR Information
APAR number
IT11653
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
71W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-10-08
Closed date
2015-10-13
Last modified date
2015-10-13
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R63W PSY
UP
R71W PSY
UP
Document Information
Modified date:
25 September 2021