Troubleshooting
Problem
Running Batch Profiler in the APT application using Rulerunner Quattro, or any other application that uses POLR, aborts when attempting to run the CallPOLR action.
Symptom
The rrs log shows:
17:08:31.732 (0) t:B18 p:A929730 Error (0=hex:0). In CScript::Call(SAFEARRAY): Action execution failed: Script Error:
Error: (null)
Description: (null)
Error code: 0x80131509 - (null)Source: (null)
Line: 165, Char: 3 [api source:]
17:08:31.732 (0) t:B18 p:A929730 EXCEPTION: code="0" msg="Action execution failed: Script Error:
Error: (null)
Description: (null)
Error code: 0x80131509 - (null)Source: (null)
Line: 165, Char: 3" loc="CScript::Call(SAFEARRAY)" API=""
Cause
Taskmaster Client not installed on the Rulerunner Quattro server. POLR has a dependency on Taskmaster Client, even if run by Quattro.
Resolving The Problem
Install Taskmaster Client on the Rulerunner Quattro server.
[{"Product":{"code":"SSZRWV","label":"IBM Datacap"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Not Applicable","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.0.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
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Document Information
Modified date:
17 June 2018
UID
swg21588368