Direct links to fixes
6.3.6.000-TIV-TSMRPT-AGENT-Linux
6.3.6.000-TIV-TSMRPT-AGENT-AIX
6.3.6.000-TIV-TSMRPT-AIX
6.3.6.000-TIV-TSMRPT-AGENT-Windows
6.3.6.000-TIV-TSMRPT-Linuxx86
6.3.6.000-TIV-TSMRPT-Linuxx86_64
6.3.6.000-TIV-TSMRPT-WindowsI32
6.3.6.000-TIV-TSMRPT-WindowsX64
6.3.6.000-TIV-TSMAC-WindowsX64
6.3.6.000-TIV-TSMAC-WindowsI32
6.3.6.000-TIV-TSMAC-SolarisSPARC
6.3.6.000-TIV-TSMAC-Linuxx86
6.3.6.000-TIV-TSMAC-Linuxs390x
6.3.6.000-TIV-TSMAC-AIX
6.3.6.000-TIV-TSMALL-SolarisSPARC
6.3.6.000-TIV-TSMALL-WindowsX64
6.3.6.000-TIV-TSMSTA-WindowsI32
6.3.6.000-TIV-TSMALL-HP-UX
6.3.6.000-TIV-TSMALL-Linuxppc64
6.3.6.000-TIV-TSMALL-AIX
6.3.6.000-TIV-TSMALL-Linuxs390x
6.3.6.000-TIV-TSMALL-Linuxx86_64
7.1.4.000-TIV-TSMSRV-WIN
7.1.4.000-TIV-TSMSRV-SolarisSPARC
7.1.4.000-TIV-TSMSRV-Linuxx86_64
7.1.4.000-TIV-TSMSRV-Linuxs390x
7.1.4.000-TIV-TSMSRV-Linuxppc64
7.1.4.000-TIV-TSMSRV-HP-UX
7.1.4.000-TIV-TSMSRV-AIX
IBM Spectrum Protect Server V7.1 Fix Pack 4 (7.1.4.000) Downloads
IBM Tivoli Storage Manager V6.3 Fix Pack 6 (6.3.6.000) Server Downloads
APAR status
Closed as program error.
Error description
Running 'update node' on Tivoli Storage Manager Server fails with 'ANR2150E: UPDATE NODE: Node <node_name> is currently accessing the server', while there is no active session for that node seen with the server command 'query session'. Tivoli Storage Manager Versions Affected: All supported versions on all supported platforms Customer/L2 Diagnostics (If Applicable): Running 'update node' on Tivoli Storage Manager Server fails with 'ANR2150E: UPDATE NODE: Node <node_name> is currently accessing the server' Example: tsm: XXXXXX>update node <node_name> maxnummp=2 ANR2150E UPDATE NODE: Node <node_name> is currently accessing the server. ANS8001I Return code 12. tsm: XXXXXX>select * from sessions where client_name='NODE_NAME' ANR2034E SELECT: No match found using this criteria. ANS8001I Return code 11. When checking the open sessions on the Tivoli Storage Manager Server with 'show allopen', there still are hanging sessions left for the involved node. Below example shows close date is 00/00/1900 00:00:00, meaning the session was never closed. tsm: XXXXXX> show allopen Node Name: <node name> Open Count: 2 ----------------------------------------------- Open threadId: 123456 Open seaaion: 654321 Is opened: False Open file: smexec.c Open line: 4829 Open Date/Time is: MM/DD/YY hh:mm:ss Close Date/Time is: 00/00/1900 00:00:00 <<<----- This problem only happens when a lanfree session failed for the impacted node due to a communication error between the storage agent and the Tivoli Storage Manager server. The error causing this stalled session can be found when searching the server actlog using the 'Open session' id from 'show allopen'. The Node Name can also be found in the 'show allopen' output An example from the filtered actlog when searching for the session that failed can be: dd/mm/yyyy hh:mm:ss ANR0408I Session 654321 started for server <storage agent name> (Tcp/Ip) for storage agent. (SESSION: 654321) dd/mm/yyyy hh:mm:ss ANR3605E Unable to communicate with storage agent. (SESSION: 654321) dd/mm/yyyy hh:mm:ss ANR3605E Unable to communicate with storage agent. (SESSION: 654321) dd/mm/yyyy hh:mm:ss ANR0480W Session 405431 for node <node name> terminated - connection with client severed. (SESSION: 765432) Initial Impact: Medium Additional Keywords: TSM, spectrum, session, lanfree, update,
Local fix
Restart the server to reset the open session
Problem summary
**************************************************************** * USERS AFFECTED: * * All Tivoli Storage Manager server users of Lanfree. * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION. * **************************************************************** * RECOMMENDATION: * * Apply fixing levels when available. * * This problem is currently projected to be fixed in levels * * 6.3.6 and 7.1.4. * * Note that this is subject to change at the discretion of * * IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms: AIX, HP-UX, Sun Solaris, Linux, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IT11011
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
71A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-09-03
Closed date
2015-09-28
Last modified date
2015-09-28
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R63A PSY
UP
R63H PSY
UP
R63L PSY
UP
R63S PSY
UP
R63W PSY
UP
R71A PSY
UP
R71H PSY
UP
R71L PSY
UP
R71S PSY
UP
R71W PSY
UP
Document Information
Modified date:
26 September 2021