Fixes are available
APAR status
Closed as program error.
Error description
Cannot use web client help table of contents while using Chrome browser. The table of contents appears jumbled and the links do not work.
Local fix
Use another supported browser such as IE or Firefox
Problem summary
**************************************************************** * USERS AFFECTED: * * Tivoli Storage Manager web client version 7.1.1 and 7.1.2 on * * all Windows and UNIX plaforms. * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in levels 7.1.3 on all Windows and * * UNIX platforms. Note that this is subject to change at the * * discretion of IBM. * **************************************************************** *
Problem conclusion
The table of contents in the Tivoli Storage Manager web client help appears to be jumbled in the Chrome browser and the links in the table of contents do not work. After applying the fix, when displaying the web client help in the Chrome browser, the table of contents in the web client help are organized, and the links are functional.
Temporary fix
A fix for this problem is currently targeted for interim fix package 7.1.2.1. Note that until the interim fix is actually available this information is subject to change at the discretion of IBM.
Comments
APAR Information
APAR number
IT08462
Reported component name
TSM CLIENT
Reported component ID
5698ISMCL
Reported release
71W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2015-04-22
Closed date
2015-05-13
Last modified date
2015-05-13
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
WEBHELP
Fix information
Fixed component name
TSM CLIENT
Fixed component ID
5698ISMCL
Applicable component levels
R71A PSY
UP
R71H PSY
UP
R71L PSY
UP
R71M PSY
UP
R71S PSY
UP
R71W PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"71W","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
07 January 2022