APAR status
Closed as program error.
Error description
When configuring the Tivoli Storage Manager server in a Windows cluster environment, the "dsmicfgx" wizard produces following popup message : - Directory Was Not Found - Directory Z:\dbextent was not found or is not accessible. The directory does not exist, or the instance user ID does not have authority to write to the directory. This happens because some cluster drives have a drive letter assigned and some have not. Tivoli Storage Manager Versions Affected: Tivoli Storage Manager server on Windows versions 6.3 , 7.1 Customer/L2 Diagnostics : The dsmicfgx.trc shows that 2 disks report the same drive letter - in this case it is X: - while this is not true, as in Windows one of the two disks was really assigned to drive letter Z: com.tivoli.dsm.ServerConfig.WinClusterInfo.queryClusterGroupReso urces(): Adding resource with following info:FileServer-(CLUS_DISKS)(Cluster Disk 7) File Server 2 com.tivoli.dsm.ServerConfig.WinClusterInfo.queryClusterGroupReso urces(): Adding resource with following info:Cluster Disk 6 Physical Disk 2 com.tivoli.dsm.ServerConfig.WinClusterInfo.queryClusterGroupReso urces(): Looking for drive letter in Resource: Cluster Disk 6|~!|Physical Disk|~!|2|~!|X: com.tivoli.dsm.ServerConfig.WinClusterInfo.queryClusterGroupReso urces(): Drive Letter: X: com.tivoli.dsm.ServerConfig.WinClusterInfo.queryClusterGroupReso urces(): hasDisk com.tivoli.dsm.ServerConfig.WinClusterInfo.queryClusterGroupReso urces(): Adding resource with following info:Cluster Disk 2 Physical Disk 2 com.tivoli.dsm.ServerConfig.WinClusterInfo.queryClusterGroupReso urces(): Looking for drive letter in Resource: Cluster Disk 2|~!|Physical Disk|~!|2|~!|X: com.tivoli.dsm.ServerConfig.WinClusterInfo.queryClusterGroupReso urces(): Drive Letter: X: com.tivoli.dsm.ServerConfig.WinClusterInfo.queryClusterGroupReso urces(): hasDisk Initial Impact: Medium Additional Keywords: TSM MSCS FAILOVER zztsm63 zztsm71
Local fix
Use the manual configuration method as described in DCF 1648479 "Manual Cluster Configuration Steps": http://www-01.ibm.com/support/docview.wss?uid=swg21648479
Problem summary
**************************************************************** * USERS AFFECTED: * * All Tivoli Storage Manager server users. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in level 7.1.3. Note that this is * * subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms: Windows.
Temporary fix
Comments
APAR Information
APAR number
IT06062
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
71W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-12-12
Closed date
2015-01-08
Last modified date
2015-01-08
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R71W PSY
UP
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Document Information
Modified date:
08 January 2015