APAR status
Closed as program error.
Error description
Tivoli Storage Manager and Storage Agent install/upgrade on Oracle Solaris 10 can fail if "/etc/release" file indicates an update level below the desired level required, when it has been achieved. For example, installing Storage Agent 7.1.1 on Oracle Solaris 10 with update 11 installed but "/etc/release" shows update 9, will fail with following when update 10 is required; * [ERROR] IBM Tivoli Storage Manager storage agent 7.1.1.20140829_1109 contains validation errors. 1. ERROR: Oracle Solaris 10 update 10 or later is required. The current operating system does not meet this requirement. Update 9 is the current level. "/etc/release" shows: Oracle Solaris 10 9/10 s10s_u9wos_14a SPARC where u9 stands for update 9 yet it is seen that update 11 is in fact installed: SunOS host_name 5.10 Generic_150400-11 sun4v sparc SUNW,T5240 Tivoli Storage Manager Versions Affected: Tivoli Storage Manager server and storage agents 6.2.x, 6.3.x and 7.1,x on Oracle Solaris 10 platform Initial Impact: Medium Additional Keywords: zz63 zz71 TSM install upgrade release update
Local fix
If it is confirmed that system is on a supported Oracle Solaris 10 update level by checking against http://www-01.ibm.com/support/docview.wss?uid=swg21053216, then until the fix is available, the os check can by bypassed. Follow for v7.x: Bypass the server and storage agent prerequisites during installation http://www-01.ibm.com/support/docview.wss?uid=swg21664640 Follow for v6.x: Run the installer by passing the bypass variable. e.g. install.bin -DBYPASS_TSM_REQ_CHECKS=true
Problem summary
**************************************************************** * USERS AFFECTED: * * All Tivoli Storage Manager server users. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in level 7.1.3. Note that this is * * subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms: Solaris
Temporary fix
Comments
APAR Information
APAR number
IT04953
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
71S
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-10-20
Closed date
2015-03-25
Last modified date
2015-03-25
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R71S PSY
UP
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Document Information
Modified date:
25 March 2015