Direct links to fixes
4.1.1-TIV-ITNMIP-Linux-FP0002
4.1.1_README_NLS_FP0002
4.1.1_README_FP0002
3.9.0-TIV-ITNMIP-Solaris-FP0005
3.9.0_INSTALL_NLS_FP0005
3.9.0_INSTALL_FP0005
3.9.0-TIV-ITNMIP-Windows-FP0005
3.9.0-TIV-ITNMIP-zLinux-FP0005
3.9.0-TIV-ITNMIP-Linux-FP0005
3.9.0-TIV-ITNMIP-AIX-FP0005
IBM Tivoli Network Manager IP Edition 3.9.0 Fix Pack 5, 3.9.0-TIV-ITNMIP-FP0005
IBM Tivoli Network Manager IP Edition 4.1.1 Fix Pack 2, 4.1.1-TIV-ITNMIP-FP0002
APAR status
Closed as program error.
Error description
ITNM 3.9 fp4 Telnet helper is used by webtools gui option to login and extract more information from devices which can be accessed by telnet. To login from the gui right click a device, choose webtools. You can choose to use auto login (credentials as created in cfg files) or manual login (credentials entered by user). If the password manually entered contains a '+' (plus sign) character it will be sent as a ' ' (space) character resulting in invalid login. In the dh_telnet trace this will appear as such m_RequestOrigin=0; m_ResponseTime=1500; m_TelnetAccessCredentials={ m_Password='go giants'; m_SSHSupport=0; m_Username='root'; }; even though the user enters go+giants as the password. Of note apar IV29828 only covers the '&' character.
Local fix
Use autologin not manual login
Problem summary
**************************************************************** * USERS AFFECTED: * * ITNM 39 and 411 Release * **************************************************************** * PROBLEM DESCRIPTION: * * when manual login thru Webtool GUI, it results in invalid * * login, if the password contains the plus sign +. * **************************************************************** * RECOMMENDATION: * * | fix pack | 3.9.0-ITNMIP-FP0005 * * | fix pack | 4.1.1-ITNMIP-FP0002 * ****************************************************************
Problem conclusion
Issue has been fixed in future fixpack.
Temporary fix
Comments
APAR Information
APAR number
IV67041
Reported component name
TIV NETWK MGR I
Reported component ID
5724S4500
Reported release
390
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2014-11-18
Closed date
2015-04-16
Last modified date
2015-04-16
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TIV NETWK MGR I
Fixed component ID
5724S4500
Applicable component levels
R390 PSN
UP
R390 PSY
UP
R411 PSN
UP
R411 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSHRK","label":"Tivoli Network Manager IP Edition"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"3.9","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
16 April 2015