APAR status
Closed as program error.
Error description
Duplicated Bill Batch app does not display BMXAQ0192E error IBM Maximo for Service Providers 7.5.2.0 Build 20140115-2300 DB Build V7520-12 Tivoli's process automation engine 7.5.0.5 Build 20130903-1504 DB Build V7505-43 IBM Maximo Asset Management 7.5.0.5 Build 201309040937 DB Build V7503-0 IBM Maximo Asset Management Scheduler 7.5.2.0 Build 20130903-1504 DB Build V7520-151 IBM TPAE Integration Framework 7.5.1.0 Build 20130829-1209 DB Build V7510-28 IBM Maximo Mobile 7.5.1.0 Build 20130305-1333 DB Build V7510-05 Windows Server 2008 R2 6.1 build 7601 Service Pack 1 IBM WebSphere Application Server 7.0.0.29 Microsoft SQL Server 11.0 (11.00.3339) Problem Details: Clone of Application Bill Batch does not test the status change of the bill bacth lines It was always present, there are no customisations on the system. Duplicate the application Customer Billing (PLUSPBILL) Application "Application Designer" search for the application PLUSPBILL Select/Action and then duplicate the application. Create a Bill with Batch lines Application "Work order tracking": Create a Work order with the hours for a customer A Application "Customer Billing": Create a Bill Batch for this customer A Copy the WO on this Bill Batch (using the button "Copy WOs, Tickets, and SOs") Change the status of the Bill Batch BILLED to attempt to change the status of a line (using the button "Change status" of the line) On the original application (Customer Billing): Display of an error message: BMXAQ0192E - You cannot change the bill line status when the bill batch status is billed On application being cloned: No error, display the dialog box for change of status -what is the impact of the problem? Billing Process unreliable. Steps to replicate: Tested & replicated the issue in a test environment. 1.Clone the application: "Customer Billing" (PLUSPBILL) in Application Designer Go to -> System configuration -> Platform configuration -> Application Designer 2.Search for the application: PLUSPBILL and open it 3. Go to -> Select Action and select "Duplicate Application Definition" for the application. 4. Go to Work Order Traking and create a new WO for & add a "Customer" 5. In the Plans tab go to Material tab and add 2 lines. "Apply Customer Agreement" from "Select Action" 6. Save the WO -> Approve it then change the status to Completed 7. Go to Servie Provider -> Customer Billing (the original application) and create a Bill Batch for the same Customer as the WO 8. Copy the WO on this Bill Batch (using the button "Copy WOs, Tickets,and SOs") 9. Change the Status of the Bill Batch to "PreBilled" 10. Try to change the Status of the Bill Batch line Error message is displayed: "BMXAQ0192E - You cannot change the bill line status when the bill batch status is prebilled" If you perform the same steps from 8. to 12. using the same WO but in the Duplicate Customer Billing application, the error does not appear.
Local fix
Dev to provide fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All users. * **************************************************************** * PROBLEM DESCRIPTION: * * When the user clone Customer Billing (SP) app, the new app * * does not validate change status. * **************************************************************** * RECOMMENDATION: * * N/A * ****************************************************************
Problem conclusion
Change status function fixed.
Temporary fix
Comments
APAR Information
APAR number
IV67026
Reported component name
SERVICE PROVIDE
Reported component ID
5724R46SV
Reported release
752
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2014-11-19
Closed date
2014-12-02
Last modified date
2014-12-02
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
SP
Fix information
Fixed component name
SERVICE PROVIDE
Fixed component ID
5724R46SV
Applicable component levels
R750 PSY
UP
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Document Information
Modified date:
02 December 2014